Checklist for Resolving .NET Agent Installation Issues
| Item | Notes | |
|---|---|---|
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Run the installer as Administrator. |
Verify Administrative privileges |
| Verify that MSDTC is enabled and that it is running under the correct account. | Verify MSDTC is enabled and running under the correct account | |
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Verify permissions for Agent directory. |
Verify that the .NET Agent directory has the correct permissions based on the site’s application pool identity. |
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Verify that the Agent is compatible with the Controller. |
Agent and Controller Tenant Compatibility |
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Verify the correct settings in the Windows Server 2008 and later: |
Update the config.xml file to include the .NET Agent Configuration Properties. |