Impact of entities in maintenance mode

Consider the following when you put an entity into maintenance mode:

• If the entity has no KPIs running searches against it, there is no impact on service health scores.
• If the entity has one or more KPIs running searches against it, all search results from all KPIs running against that entity are ignored for the purpose of service health score calculation.
• If a KPI is split by entity, for example if the same KPI is running against two different entities, and one entity is in maintenance mode and one is not, search results generated by the KPI running against the entity in maintenance mode are ignored for the purpose of health score calculation. Search results generated by the same KPI running against the entity that's not in maintenance mode are included as usual in the service health score calculation.
• You can put an entity in full or partial maintenance mode without it being explicitly put into maintenance mode, if a service that contains the entity is put in maintenance mode.