Business Journeys Life Cycle

This section provides information about the Business Journeys life cycle.

Draft

You might not have all the required details at the beginning and therefore, creating the definition may involve multiple temporary versions. Use Save As Draft to capture your initial, incomplete definition and place your Business Journey into a Draft state.

  • No analytics data is processed and no Business Journey events are created in draft state, so there is nothing to query.
  • The primary key can be changed when the Business Journey is in draft state.
  • The draft state is less restrictive with respect to validations and supports most update operations.

Valid Draft

Once the definition has the required details, use Validate and Save, which transitions the definition into the Valid Draft state. You can still modify the definition in this state. Business Journey events are not captured until you enable the definition.

Enabled

When you are ready to process data, use the Enable action. This transitions the definition to the Enabled state. Most definitions will spend their lifetime in the Enabled state.

  • Configuration changes are synced to the Analytics Servers every two minutes. Therefore, once you enable a Business Journey definition, there could be a delay of up to two minutes for events to be generated.
  • Incoming events are processed, composite Business Journey events are created and stored. You can query for the Business Journey events.
  • You can modify the definition in the following ways:
    • Add, rename, or delete fields for extraction (non-default fields)
    • Add, rename, or delete milestones

User Disabled

At some point, you may want to disable the Business Journey. The Disable action transitions the Business Journey definition to the User Disabled state. In this state, no incoming events are processed. Existing events can still be queried.

You can update the definition in the following ways:

  • Add, rename or delete fields for extraction (non-default fields)
  • Add, rename or delete milestones

Deleted

When you no longer need the Business Journey definition, use the Delete action. This is the final phase of the definition's lifecycle. In this state, no incoming events are processed for it. Existing Business Journey events are not available to query.