Fixed issues in Splunk IT Service Intelligence
This version of IT Service Intelligence was released on September 2, 2025 and includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.
Notable Events
| Date resolved | Issue number | Description |
|---|---|---|
| 2025-07-10 | ITSI-40186 | Breaking actions are still running even when the rules aren't met |
| 2025-06-02 | ITSI-40076 | Alerts are not being sent to PagerDuty from ITSI Episodes |
| 2025-07-28 | ITSI-39771 | Missing field value for a field in the selected episode(s) list view when it contains multiple values |
Service Analyzer
| Date resolved | Issue number | Description |
|---|---|---|
| 2025-01-16 | ITSI-38565 | Service analyzer page shows error modals for some searches automatically cancelled after 65 seconds. |
| 2025-01-15 | ITSI-38711 | Dispatch search jobs with 'itsi' as app param rather than 'search' default value |
| 2025-01-07 | ITSI-38647 | Add service analyzer search timeout value to itsi_service_analyzer.conf file. |
| 2024-07-17 | ITSI-35809 | Could not retrieve health scores for the service tiles. |
Predictive Analytics
| Date resolved | Issue number | Description |
|---|---|---|
| 2025-01-15 | ITSI-38715 | Predictive analysis Dashboard's cause analysis tab is not showing R2 results |
Uncategorized issues
| Date resolved | Issue number | Description |
|---|---|---|
| 2025-05-12 | ITSI-40021 | ds_sources is not getting updated when the aliases get updated. |
| 2025-05-12 | ITSI-40007 | Restore fails with Resource not found from itsi_sandbox.py. |
| 2025-04-10 | ITSI-39751 | Entity side panel does not display unit alongside values until the page is reloaded. |
| 2025-04-10 | ITSI-39630 | Entity side panel does not display unit alongside values until the page is reloaded. |
| 2025-02-27 | ITSI-39146 | Pagination in the Comments tab should not be displayed on the side. |
| 2025-05-20 | ITSI-38265 | For Entity which is marked as retireable , policy name is shown as unknown |
| 2025-04-22 | ITSI-35019 | Entity dashboard page re-renders when the entity sidebar is closed or opened. |
| 2025-06-13 | ITSI-32014 | On Windows type entity_detail page, for the Process Monitoring Info table within Modal, after adjusting the column width, if we move the mouse, the height and width of the column changes. |