Users running Splunk software on a SuSE server might see the following error message when executing a search:

Unable to get a properly formatted response from the server; canceling the current search

Alternatively, the dashboard might not display properly.

To resolve this issue:

1. Open the /etc/mime.types file for editing.

2. Delete (or comment out) these two lines:

text/x-xsl xsl
text/x-xslt xslt xsl

3. Change the line with text/xml xml to text/xml xml xsl.

4. With these changes in place, restart the Splunk platform and clear your browser cache.

Note: If you are using a proxy, you need to flush that as well.