Troubleshoot failed intelligence downloads in Splunk Enterprise Security

Note: The documentation for Splunk Enterprise Security versions 8.0 and higher have been rearchitected from previous versions, causing some links to have redirect errors. For documentation on version 8.0, see Splunk Enterprise Security 8.x documentation.

If you receive the message that a threat list failed to download, there are several possible root causes.

Possible root cause Verification Mitigation
The threat or intelligence source is no longer available at the IP address or URL. Attempt to visit the URL or curl the threat source manually. Disable the intelligence source if it is no longer available to download.
Firewall or proxy settings are preventing the intelligence source from being accessed. Test if you can visit the URL or curl the intelligence source manually on a different machine. Modify the firewall or proxy settings to allow access to the intelligence source.