OpAMP sidecar is not working

Troubleshoot issues related to OTel Collectors that occur in agent management.

The OpAMP sidecar is not working. To learn more about sidecars, see About the node platform and sidecars.

Note: To use OpenTelemetry Collectors, an OpAMP sidecar is required. The sidecar runs under the process name opamp-svc.
  1. If you have issues with the OpAMP sidecar, try the following solutions:
    • If an error occurred, check the sidecar logs.
    • If the sidecar is not working because the supervisor is not working, check the supervisor or Splunk log files.
    • If the sidecar is not working on FIPS, Windows, or Linux-arm64, verify your platform is supported. For version 10.0, only Linux arm64 (not FIPS) is supported.
  2. If checking the log files did not resolve the issue, use one of the following support options: