| 2025-09-04 |
ITSI-41675 |
[Cisco Enterprise Networks CP] Re-importing Cisco Catalyst Center services with a different tree depth creates duplicate service dependencies. To resolve this issue, see the troubleshooting topic. |
| 2023-01-12 |
ITSI-28011 |
[Synthetics CP] Vital Metrics do not populate for all entity types in Synthetics CP. |
| 2023-01-06 |
ITSI-27929 |
[Synthetics CP] Unable to enable service and delete KPI base search as KPI ID length hits the 100 character limit. |
| 2023-01-05 |
ITSI-27887 |
[Synthetics CP] Unable to open "Web Optimization Scores" Dashboard from Entity Detail Page for entities of Type "Web Optimization Test (Rigor)". |
| 2023-01-05 |
ITSI-27885 |
[Synthetics CP] Entity Discovery search "ITSI Import Objects - SSM_get_entities_wo" throws error in "synthetics" command. |
| 2023-02-07 |
ITSI-28519 |
Empty Ellipse visualization is brought to the front in the Glass Tables of Observability CP after upgrading ITSI. |
| 2023-01-04 |
ITSI-27876 |
Empty Ellipse visualization is brought to the front in the Glass Tables of Microsoft 365 CP after upgrading ITSI. |
| 2023-01-04 |
ITSI-27875 |
[M365 CP] Source Code of "M365 Incident and Message Dashboard" Glass Table of Microsoft 365 CP is not editable. |
| 2023-01-04 |
ITSI-27873 |
Title of the Glass Tables of the Content Packs will not be shown when installed in ITSI v4.16.0. |
| 2023-01-04 |
ITSI-27871 |
[Monitoring Pivotal Cloud Foundry CP] Glass Tables of Cloud Foundry Content Pack are not visible when installed in ITSI 4.16.0. |
| 2022-12-08 |
ITSI-27615 |
[AWS Content Pack] Custom command calculateri doesn't work for newly added instance sizes by AWS (like 9xlarge, 18xlarge) |
| 2022-09-01 |
ITSI-25976 |
"Select Incident Priority" Dropdown of "ServiceNow - Incident Inspector" Dashboard is not working properly when we select "Equals" based filter. |
| 2022-05-24 |
ITSI-24343 |
Observability Cloud Content Pack: Some Panels of Glass Table are redirecting to the parent service. |
| 2022-05-24 |
ITSI-24338 |
iEntity Overview Dashboard Issues : ITSI Timepicker is not synced with the dropdown of RUM Dashboards. |
| 2022-05-24 |
ITSI-24338 |
iEntity Overview Dashboard Issues : ITSI Timepicker is not synced with the dropdown of RUM Dashboards. |
| 2022-03-11 |
ITSI-22491 |
"ServiceNow - Service Analyzer" does not exclude KPIs/Services of other content packs. |
| 2022-03-11 |
ITSI-22490 |
Panels of Glass Table of ServiceNow content pack are opening in Infrastructure overview dashboard instead of Service Analyzer and drilldown behavior is non-uniform. |
| 2022-03-11 |
ITSI-22487 |
Lookups used in the Dashboards do not have corresponding savedsearches to populate the data. |
| 2022-02-18 |
ITSI-22172 |
Service Incident has an entity rule defined based on entity title but does not make use of entity filtering. |
| 2022-02-18 |
ITSI-22169 |
[ContentPack for ServiceNow] Service Incidents, KPI Incidents Closed (1h): search does not calculate the number of closed incidents within the last hour correctly. |
| 2022-02-18 |
ITSI-22168 |
Service Incidents, KPI Incidents New (1h): search does not calculate the number of newly created incidents within the last hour correctly. |
| 2022-02-18 |
ITSI-22166 |
Wrong search for entity type SNOW Incident, vital metric Total Incidents (1h). |
| 2022-02-18 |
ITSI-20984 |
Content pack installed Base searches hit the 100 character limit. |
| 2022-01-05 |
ITSI-22165 |
All searches should use the itsi-cp-servicenow-indexes macro. |