Dashboards for various roles
describes which dashboards are most helpful for various stakeholders
This article includes suggestions for dashboard widgets that are useful for various roles.
For Executives:
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Focus on ROI widgets to demonstrate business value
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Monitor SLA Average to ensure service quality
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Review the Resolved widget to see automation vs manual work ratio
For SOC Managers:
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Use Workload to balance team assignments
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Track Performance metrics to identify bottlenecks
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Monitor SLA Breaches to address process gaps
For Analysts:
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Check Open widget daily for priority items
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Review Top Playbooks and Actions to identify optimization opportunities
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Use Events by Status to understand current backlog
For Administrators:
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Monitor Asset Health to ensure data ingestion
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Track Incoming Data Sources for capacity planning
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Review Active and Total Playbooks to manage automation library