Use IT Service Intelligence with Splunk MCP Server

This page explains how to register, enable, validate, and troubleshoot access to ITSI episode investigation tools through Splunk MCP Server. Use these tools from MCP-compatible clients to retrieve episode metadata, impacted services and KPIs, related entities, external links, similar historical episodes, and stored episode summarization when available.
  • ITSI Episode Review remains the source of truth for episode data, impacted objects, external links, similar episodes, and summarization.

  • Splunk MCP Server exposes ITSI capabilities as callable tools for MCP-compatible clients.

Primary user workflows

Workflow Description
Register and enable ITSI MCP tools Use ITSI 5.0.1 predefined tool definitions and Splunk MCP Server to make ITSI episode tools available to authorized clients.
Investigate through MCP-compatible clients List recent ITSI episodes and retrieve episode details, impacted objects, external links, similar episodes, and stored summarization through direct MCP tool calls.
Validate and troubleshoot MCP access Confirm tool registration, permissions, direct tool execution, and ITSI data access outside any Beta AI Canvas workflow.