Manage child organizations

Each child organization is separate from the parent organization and other child organizations.

Child organization management capabilities

An administrator of an eligible paid parent organization can use the Child organizations page to:

• View child organizations.
• Create a child organization.
• Assign an administrator when creating a child organization.
• Allocate parent subscription quantities to a child organization.
• Rename a child organization.
• Change a child organization's subscription allocations.
• Decommission a child organization.

Changes made through the page synchronize to Salesforce after the provisioning operation succeeds.

Prerequisites

Before you manage child organizations, confirm the following requirements:

• You are an administrator of a paid parent organization.
• Only parent organization admins will be able to see the child organization management page.
• The child organization name is unique within the parent organization.
• You have the email address of the person who will administer the child organization.
• The parent organization has active subscription quantities available to allocate.

Create a child organization

1. Log in to the paid parent organization in Splunk Observability Cloud.
2. In the navigation menu, select Settings, then Child organizations.
3. Select Create child organization.
4. Enter a unique name for the child organization.

5. Allocate one or more subscription quantities from the parent organization.

   The contracted quantity is the quantity purchased for the parent organization. The available quantity is the contracted quantity minus quantities already allocated to active child organizations.

6. Continue to the administrator step.
7. Enter the child organization administrator's email address.
8. Review the child organization name, administrator, and subscription allocations.
9. Select Create Organization.

After provisioning succeeds, the child organization appears on the Child organizations page. The assigned child organization administrator receives an email with access information.

Rename a child organization

1. On the Child organizations page, locate the child organization.
2. Open its actions menu and select Rename.
3. Enter a unique name.
4. Select Save.

The updated name appears on the Child organizations page.

Change subscription allocations

1. On the Child organizations page, locate the child organization.
2. Select View allocation.
3. Select Edit.

4. Change the subscription quantities.

   You can't allocate more than the quantity available from the parent organization.

   
5. Select Save Changes.

The allocation view reflects the saved quantities after the operation succeeds.

Decommission a child organization

Contact Splunk Support for guidance before decommissioning a child organization.

1. On the Child organizations page, locate the child organization.
2. Open its actions menu and select Decommission.
3. Confirm the Decommission action.

Points to note

• Only administrators of eligible paid parent organizations can access child organization management.
• A child organization cannot manage other child organizations.
• The total quantity allocated across active child organizations cannot exceed the parent organization's available subscription quantity.
• Child organization names must be unique within the parent organization.
• SAML configuration management is outside the documented UI scope.
• The feature doesn't provide child organization usage analytics. Use the existing subscription usage reports to view parent and child usage.

Troubleshooting

Related links

• View subscription usage for parent and child organizations
• View organization metrics for Splunk Observability Cloud
• Manage roles