• Entity discovery searches to discover and create entities based on ingested data. You can enable this search manually or through the guided installation of the content pack.

• Entity types to group entities that have similar data sources and manage entities in bulk.

• Vital metrics that describe the performance of the entity type.

• Entity dashboards that enable you to access and monitor data for different entity types.

• Service templates that provide predefined service properties to create and manage multiple services. Any changes you make to a template are applied to all linked services.

• KPI base searches, which enable you to share a search definition across multiple KPIs to reduce search load and improve search performance.

• Alerts data integrations that:

  • Ingest Cisco Catalyst Center issues and Cisco Meraki assurance alerts and normalize them as ITSI alerts.

  • Correlate alerts at a network-only level to reduce alert noise.

  • Correlate alerts across network and application/infrastructure monitoring tools.

    Note: ITSI 4.20.x and higher supports configuring alerts using the generic data integration. ITSI 4.21.x and higher supports configuring alerts using the specific Cisco Catalyst Center and Cisco Meraki data integrations. For more information, see Configure Cisco Catalyst Center and Cisco Meraki alerts for ITSI 4.20.x and higher and Configure Cisco Catalyst Center and Cisco Meraki alerts for ITSI 4.21.x and higher.

IT Essentials Work (ITE Work) only supports the following subset of Content Pack for Cisco Enterprise Networks features:

• Entity types

• Entity discovery searches

• Entity dashboards

• Vital metrics