Controller User Management Overview

Splunk AppDynamics manages user credentials according to the authentication options you select in Settings >Administration > Authentication Provider. There are three user authentication options:

Authentication Provider User Type Description
Cisco Customer Identity Local User
  • Users authenticate through the Cisco Customer Identity (IdP).
  • Splunk AppDynamics manages user account credentials.
  • Can exist in parallel and access the system even when using SAML and LDAP authentication.
LDAPNo Content found for /db/organizations/splunk/repositories/appdonprem-26_6_0/content/documents/AppDynamics/accounts/c_ldap_for_on_premises_deployments.dita LDAP User
  • Users authenticate through your IdP.
  • You manage user account credentials through LDAP integration.
  • Non-LDAP users cannot access the system unless they have also been set up as a Local User.
SAMLNo Content found for /db/organizations/splunk/repositories/appdonprem-26_6_0/content/documents/AppDynamics/accounts/c_saml_for_on_premises_deployments.dita SAML User
  • Users authenticate through your IdP using the SAML 2.0 protocol.
  • You manage user account credentials through SAML integration.
  • Non SAML users cannot access the system unless they have also been set up as a Local User.

The user's email serves as their username. Only the account user can create their own password. When you add a new local user, you create is a new account entry with the proper credentials to the Controller providing the user unified access to the Account Management Portal, University, Community, and role-specific functions on the Controller.

You can create and manage users, groups, roles, and permissions through Access Management > User Management on the Accounts Management Portal.