End User Monitoring

Real User Monitoring

Peak Edition

Splunk AppDynamics Peak Edition entitlements include access to Analytics functionality.
- Access to Browser Analytics functionality for Browser Real User Monitoring and Mobile Analytics functionality for Mobile Real User Monitoring.
  
  Note: Data retention is limited to 8 days. Additional retention of 30, 60, or 90 days is available as an add-on.
- If you want to view application recordings, buy an add-on SKU for Session Replay.
10,000,000 Real User Monitoring Tokens.
Browser Real User Monitoring capabilities
Mobile Real User Monitoring capabilities.

Pro Edition

Pro Edition

Instrument 10 Million Pageviews per 12-month period; raw page requests and sessions are retained as Event Data.
Customers may also choose to store raw Ajax or other events requests as Event Data, and every 5 requests stored consumes one Pageview. Event Data is retained for 8 days by default.
The customer is not entitled to access the Splunk AppDynamics-hosted EUM Cloud or Splunk AppDynamics-hosted Events Service.

Pro Edition

Instrument 5,000 Active Agents per calendar month.
In addition, for each Active Agent unit, 500 events per day of the following types are stored on the event service as Event Data: network requests, sessions, breadcrumbs, and custom data. Crash reports are retained for 365 days and all other Event Data is retained for 8 days by default.
The customer is not entitled to access the Splunk AppDynamics-hosted EUM Cloud or Splunk AppDynamics-hosted Events Service.

Add-on with Browser Real User Monitoring Pro Edition.

Access to Analytics functionality for Browser Real User Monitoring.
The customer is not entitled to access the Splunk AppDynamics-hosted EUM Cloud or Splunk AppDynamics-hosted Events Service.

Add-on with Mobile Real User Monitoring Pro Edition.

Access to Analytics functionality for Mobile Real User Monitoring.
The customer is not entitled to access the Splunk AppDynamics-hosted EUM Cloud or Splunk AppDynamics-hosted Events Service.

Add-on

Session Replay is an add-on license available for the packages: RUM Peak, Browser RUM-Pro, Browser RUM-Peak, Mobile RUM-Pro, and Mobile RUM-Peak.

Each license supports up to 10,000 Session Replays.
Only the video recording time is counted towards license usage; idle time is excluded.
One Session Replay license is consumed for each video recording (excluding idle time) up to five minutes in length. For example, a recording of six minutes would consume two Session Replay licenses.
License Usage: The same SKU applies to both browser and mobile Session Replays.
Storage: Unlimited
Data Retention: Session Replay data is retained for up to 30 days.

Note: Data retention is limited to the shorter period between your primary package and Session Replay. For example, if your primary package retains data for 8 days, Session Replay data is retained for 8 days. If you have a 60-day retention package, Session Replay data is still retained for a maximum of 30 days.

Pro Edition (Hosted Agent)

40,000 units of 5-second synthetic time blocks (STBs) on the Splunk AppDynamics' hosted synthetic platform per calendar month for use between Browser Synthetic Monitoring and Synthetic API Monitoring. Any unused seconds will not roll over to the next calendar month.
Browser Synthetic Monitoring is metered in 5-second increments (i.e., 1 STB). Each Browser Synthetic Monitoring job is rounded up to the next 5-second STB.
Synthetic API Monitoring is metered in 1-second increments.
Access to Business Performance Monitoring features on the synthetic Events Data, which will be retained for a period of 13 months from the date on which the applicable synthetic Events Data is collected.
Access to the EUM Cloud and Events Service.

Pro Edition (Private Agent - Per Location)

You are entitled to use either Browser Synthetic Monitoring or Synthetic API Monitoring for each license you purchased.
- For Browser Synthetic Monitoring, you are entitled to run 1 synthetic job that hits 1 page from 1 location. Browser Synthetic Monitoring supports a minimum frequency execution of 5 minutes. A synthetic job that fails to hit any pages is counted as 1 page.
- For Synthetic API Monitoring, you are entitled to run 1 synthetic job that hits 1 API from 1 location. Synthetic API Monitoring supports a minimum frequency execution of 1 minute.
Access to Business Performance Monitoring features on the synthetic Events Data, which will be retained for a period of 13 months from the date on which the applicable synthetics Events Data is collected.
Access to the EUM Cloud and Events Service.

Pro Edition (Private Agent - Unlimited locations)

You are entitled to use either Browser Synthetic Monitoring or Synthetic API Monitoring for each license you purchased.
- For Browser Synthetic Monitoring, you are entitled to run 1 synthetic job that hits 1 page from any number of locations. Browser Synthetic Monitoring supports a minimum frequency execution of 5 minutes. You are limited to 500,000 Page views per calendar month per license unit, and any unused Page views will not roll over to the next calendar month. A synthetic job that fails to hit any pages is counted as 1 page.
- For Synthetic API Monitoring, you are entitled to run 1 synthetic job that hits 1 API from any number of locations. Synthetic API Monitoring supports a minimum frequency execution of 1 minute. You are limited to 500,000 API requests per calendar month per license unit, and any unused API requests will not roll over to the next calendar month.
Access to Business Performance Monitoring features on the synthetic Events Data, which will be retained for a period of 13 months from the date on which the applicable synthetics Events Data is collected.
Access to the EUM Cloud and Events Service.