LDAP servers are sometimes configured to limit the number of entries they can return in a query response. If the results of your user or group query exceed that limit, Splunk AppDynamics reports a max_results_exceeded.

To avoid this error, refine your query filter to produce a smaller result set. The results must include the users who will need to access the Controller Tenant UI.

If your LDAP server supports it, you can enable paged results in the Controller Tenant LDAP configuration. With paged results, the LDAP server divides the result set into separately transmitted blocks.

The paged results feature applies to the behind-the-scenes interaction between the Splunk AppDynamics Controller Tenant and the backend LDAP server. It does not affect the view of the data in the Controller Tenant UI.