Verify the Connection

You can verify that an app agent is reporting to the Controller from the Tiers & Nodes list in the Controller UI. See Tiers and Nodes. You can also verify the connection from the Splunk AppDynamics Agents page, under the gear icon, see Manage App Agents.

In the Tiers & Nodes pages, the App Agent Status column indicates the status of the agent connection to the Controller. A green arrow icon indicates active connected agents, a red down arrow indicates an agent that has been previously recognized but is not currently connected.

If the agent is not reporting to the Controller, see troubleshooting information:

If traffic is not being properly correlated between tiers, make sure that any network components, such as load balancers or routers that sit between monitored nodes, are preserving the Splunk AppDynamics correlation header from HTTP traffic.