Before You Begin

  • Verify support for your application environment at Java Supported Environments.
  • Confirm you have access to a compatible controller. See Agent and Controller Tenant Compatibility.
  • Confirm the connection settings to the Controller where your agent will report data:
    • If you use a SaaS Controller, Splunk AppDynamics sent you the Controller hostname in your Welcome Email. Use port 443 for HTTPS or port 80 for HTTP.
    • If you use an on-premises Controller, you supplied hostname and port at install time.
  • Verify you have access to the machine where the application runs as a user account with privileges to install the agent software and restart the application.
  • Verify that the machine where the application runs can connect to the Controller. Proxies or firewalls on the network between the agent and Controller may require additional configuration.