Slow Response Times

You may receive a notification based on a health rule violation, see performance indicators in flow maps or transaction scorecards that indicate slow response times. When you do, the following guidelines provide a strategy for troubleshooting and diagnosis.

The Slow Response Times Dashboard in the Troubleshoot menu lists the Business Transactions most responsible for slow Average Response Time (ART). From that dashboard, you can select a time range centered around a spike in ART that also captures more normal-looking time spans. This information is also available through the Top Business Transactions tab on the By Contribution to App Average Response Time tile.