IBM-BPM Support

IBM® Business Process Manager (IBM BPM) is a comprehensive business process management platform. It provides tools to enable authoring, testing, and deployment of business processes, as well as management capabilities. See IBM documentation.

IBM BPM 8.5.7 is used to define and execute Business Process Definitions (BPDs) which combine elements of human interaction Client-Side Human Services (CSHS) or 'user tasks' for example, manual loan approvals and so on with elements of system integration system tasks, for example, registering a loan approval in a CRM system and so on. These processes are critically important and it is, therefore, natural to use Splunk AppDynamics Business Transactions to monitor the system integration elements of the processes to ensure the performance and reliability of these technical integrations. You can also use the Splunk AppDynamics Business Journeys capability to monitor the end-to-end progress of the processes, including the elements of human interaction.