The Getting Started Wizard automatically configures settings for connecting agents to the Controller Tenant. If you manually download agents, you must configure the Controller Tenant connections. You may need to adjust the configuration of network components, such as firewalls or proxies, to permit traffic from the agent to the Controller Tenant. The connection is unidirectional, meaning that agents always initiate the connections to the Controller Tenant.

This graphic shows the connections agents use to reach the platform.