SaaS Domains and IP Ranges

Splunk AppDynamics agents in a SaaS-based deployment need to be able to reach the Cisco AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components.

This page lists the current Splunk AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

Controller Tenants
SaaS Controller Tenants listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controller Tenants have no rules to block any traffic on port 443.
All Splunk AppDynamics-hosted Components/Services
The Splunk AppDynamics-hosted components and services only support the TCP protocol. The list of domains on this page is not exhaustive. You might encounter domains and IP addresses not listed on the page that might require firewall access. If you determine that such domains require firewall access, you can include them in the firewall allow-list.

Americas

Oregon

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges

Cisco Cloud Observability

https://observe.appdynamics.comus-west-2-pdx-1a (AWS Local Zone)

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://pdx-sls-agent-api.saas.appdynamics.com us-west-2 Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Serverless Service
Analytics https://analytics.api.appdynamics.com
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.comCisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud
https://col.eum-appdynamics.com or http://pdx-col.eum-appdynamics.com (EUM Collector)
Note: As part of a critical infrastructure upgrade, Cisco AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM collector https://col.eum-appdynamics.com/ on May 27th, 2022. This upgrade is required to improve the scalability of the cloud infrastructure used by the Cisco AppDynamics EUM solution. If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com/ domain to the allowlist instead. This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall. If you have any questions or concerns, please contact customer support or use our support portal.

Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.

IoT REST APIhttps://iot-col.eum-appdynamics.com
Screenshot Servicehttps://image.eum-appdynamics.com
Synthetic Server https://synthetic.api.appdynamics.com
  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)
Synthetic Server Feederwss://synthetic-feeder.api.appdynamics.comPlease refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Synthetic Hosted AgentsSee Synthetic Hosted Agents.
Note: All traffic originating from the Oregon Datacenter environment will have one of the following source IP addresses:

  • 4.218.183.67

  • 52.88.49.75

  • 34.218.135.55

  • 44.224.91.190

  • 44.224.93.208

  • 100.21.44.47

  • 35.163.240.75

  • 100.21.168.150

  • 44.224.41.204

São Paulo, Brazil

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://gru-sls-agent-api.saas.appdynamics.comsa-east-1Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.
Serverless Service
Analyticshttps://gru-ana-api.saas.appdynamics.com
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.comCisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloudhttps://gru-col.eum-appdynamics.com (EUM Collector) or https://gru-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.

IoT REST APIhttps://gru-iot-col.eum-appdynamics.com
Synthetic Server Feederwss://gru-synthetic-feeder.eum-appdynamics.com
Synthetic Serverhttps://gru-synthetic.eum-appdynamics.com
Synthetic Server Feederhttps://gru-image.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.
Note: All traffic originating from the Sao Paolo Datacenter environment will have one of the following source IP addresses:

  • 54.94.50.188

  • 54.233.178.89

  • 18.229.226.158

Toronto

Platform ComponentsDomainsAzure RegionsIP Addresses/Ranges
Splunk AppDynamics Content Delivery Network (CDN)https://ui-cdn-fd.saas.appdynamics.com/saasGlobalPlease refer to the

Azure IP range JSON file

for the IP ranges for Global region.
Splunk AppDynamics OpenTelemetry Service (SaaS Controller)https://yyz-sls-api.saas.appdynamics.comCanada Central130.107.35.41
Serverless Service
Analyticshttps://yyz-ana-api.saas.appdynamics.com130.107.34.215
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.com4.248.243.254
EUM Cloud

https://yyz-eum-collector.saas.appdynamics.com (EUM Collector)

https://yyz-eum-api.saas.appdynamics.com

(EUM API)

4.248.232.170
Screenshot Servicehttps://yyz-eum-image.saas.appdynamics.com4.248.232.170
Note:

All traffic originating from the Toronto Datacenter environment will have one of the following source IP addresses:

  • 4.248.160.48
  • 4.248.160.30
  • 4.172.229.12
  • 4.172.229.30
  • 4.239.248.132
  • 4.239.248.30
Important: The following platform components are not supported in the Azure regions:

  • IoT REST API

  • Synthetic Server Feeder

  • Synthetic Server

  • Synthetic Server Feeder

  • Synthetic Hosted Agents

EMEA

Frankfurt

Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://fra-sls-agent-api.saas.appdynamics.comeu-central-1 Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1 .
Serverless ServiceCisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
Analyticshttps://fra-ana-api.saas.appdynamics.com Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.com
EUM Cloud

https://fra-col.eum-appdynamics.com (EUM Collector) or https://fra-api.eum-appdynamics.com (EUM API)

IoT REST APIhttps://fra-iot-col.eum-appdynamics.com
Screenshot Servicehttps://fra-image.eum-appdynamics.com
Synthetic Serverhttps://fra-synthetic.eum-appdynamics.com 52.48.243.82
(Dublin, Ireland)
Synthetic Server Feederwss://fra-synthetic-feeder.eum-appdynamics.com Please refer to the AWS IP range JSON file for the IP range for the AWS region
Synthetic Hosted AgentsSee Synthetic Hosted Agents.
Note: All traffic originating from the Frankfurt and Datacenter environment will have one of the following source IP addresses:
  • 18.195.41.33
  • 18.195.153.182
  • 18.195.58.148

London

Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

 https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

Coming sooneu-west-2 Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2 .
Serverless Service
Analyticshttps://lon-ana-api.saas.appdynamics.com
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.com Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud

https://lon-col.eum-appdynamics.com

https://lon-api.eum-appdynamics.com

Please refer to the eu-west-2 AWS IP range JSON file for the IP range for the AWS region

IoT REST APIhttps://lon-iot-col.eum-appdynamics.com
Screenshot Servicehttps://lon-image.eum-appdynamics.com
Synthetic Server Feeder

wss://lon-synthetic-feeder.eum-appdynamics.com

Synthetic Serverhttps://lon-synthetic.eum-appdynamics.com
Synthetic Server Feederwss://lon-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.
Note: All traffic originating from the London Datacenter environment will have one of the following source IP addresses:
  • 3.8.253.170
  • 18.135.187.156
  • 18.135.213.75

APAC

Mumbai

Platform Components Domains AWS Region IP Addresses/Range
Splunk AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com Splunk AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Splunk AppDynamics CDN.
Splunk AppDynamics OpenTelemetry Service (SaaS Controller) https://bom-sls-agent-api.saas.appdynamics.com ap-south-1 Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.
Serverless Service
Analytics https://bom-ana-api.saas.appdynamics.com
Controller Tenant

 https://my-controller-tenant.saas.appdynamics.com Splunk AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud https://bom-col.eum-appdynamics.com (EUM Collector) or https://bom-api.eum-appdynamics.com (EUM API) Please refer to the ap-south-1 AWS IP range JSON file for the IP range for the AWS region
IoT REST API https://bom-iot-col.eum-appdynamics.com Please refer to the ap-south-1 AWS IP range JSON file for the IP range for the AWS region
Screenshot Service https://bom-image.eum-appdynamics.com
Synthetic Server Feeder wss://bom-synthetic-feeder.eum-appdynamics.com
Synthetic Server https://bom-synthetic.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents.
Note: All traffic originating from the Mumbai Datacenter environment will have one of the following source IP addresses:
  • 13.232.191.174
  • 3.7.186.32
  • 13.127.49.48

Singapore

Platform Components Domains AWS Region IP Addresses/Range
Splunk AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com Splunk AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Splunk AppDynamics CDN.
Splunk AppDynamics for OpenTelemetry https://sin-sls-agent-api.saas.appdynamics.com ap-southeast-1 Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1 .
Serverless Service
Analytics https://sin-ana-api.saas.appdynamics.com
Controller Tenant https://my-controller-tenant.saas.appdynamics.com Splunk AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud https://sin-col.eum-appdynamics.com (EUM Collector) or https://sin-api.eum-appdynamics.com Please refer to the ap-southeast-1AWS IP range JSON file for the IP range for the AWS region
IoT REST API https://sin-iot-col.eum-appdynamics.com
Screenshot Service https://sin-image.eum-appdynamics.com
Synthetic Server https://singapore-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://sin-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents.
Note: All traffic originating from the Singapore Datacenter environment will have one of the following source IP addresses:
  • 13.228.123.222
  • 54.169.20.120
  • 13.229.165.25

Sydney

Platform Components Domains AWS Region IP Addresses/Range
Splunk AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com Splunk AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the Splunk AppDynamics CDN.
Splunk AppDynamics OpenTelemetry Service (SaaS Controller) https://syd-sls-agent-api.saas.appdynamics.com ap-southeast-2 Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2 .
Serverless Service
Analytics https://syd-ana-api.saas.appdynamics.com
Controller Tenant https://my-controller-tenant.saas.appdynamics.com Splunk AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.
EUM Cloud https://syd-col.eum-appdynamics.com (EUM Collector) https://syd-api.eum-appdynamics.com Please refer to the ap-southeast-2 AWS IP range JSON file for the IP range for the AWS region.
IoT REST API https://syd-iot-col.eum-appdynamics.com
Screenshot Service https://syd-image.eum-appdynamics.com
Synthetic Server https://syd-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://syd-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents.
Note: All traffic originating from the Sydney Datacenter environment will have one of the following source IP addresses:
  • 13.210.238.7
  • 13.54.206.49
  • 13.55.209.28

Synthetic Hosted Agents

AWS

Agent Location Region IP Address
Ashburn us-east-1
  • 18.207.78.66
  • 35.172.142.231
  • 35.169.109.202
San Francisco us-west-1
  • 54.215.103.224
  • 54.241.38.223
Oregon us-west-2
  • 52.32.60.222
  • 34.208.158.50
  • 35.163.89.148
Mumbai ap-south-1
  • 3.6.215.150
  • 15.207.41.119
  • 65.0.142.149
Seoul ap-northeast-2
  • 52.79.82.92
  • 13.125.196.150
  • 13.209.209.107
Singapore ap-southeast-1
  • 52.77.165.87
  • 18.136.155.117
  • 54.179.41.237
Sydney ap-southeast-2
  • 13.54.18.6
  • 3.104.182.17
  • 54.66.69.215
Tokyo ap-northeast-1
  • 175.41.247.185
  • 54.249.170.126
  • 13.230.50.189
Montreal ca-central-1
  • 3.96.232.211
  • 3.96.41.238
  • 35.182.103.42
Frankfurt eu-central-1
  • 3.125.23.140
  • 18.193.94.183
  • 18.193.64.141
Dublin eu-west-1
  • 54.228.84.211
  • 46.51.162.132
  • 34.248.65.6
London eu-west-2
  • 18.133.10.83
  • 35.177.31.149
  • 18.134.127.48
Milan eu-south-1
  • 15.161.145.155
  • 15.161.209.89
  • 15.161.28.157
Paris eu-west-3
  • 15.237.104.184
  • 15.188.178.99
  • 35.180.3.161
Sao Paulo sa-east-1
  • 54.232.46.133
  • 54.94.31.50
  • 54.232.108.32
Cape Town af-south-1
  • 13.245.190.255
  • 13.245.139.197
  • 13.244.238.65

Azure

Splunk AppDynamics provides the following Azure cloud regions. Each region, in addition, provides a selection of agent locations.

Table 1. Linux-based Synthetic Hosted Agent
Azure Cloud Region IP Address Agent Location in Controller UI
Oregon 20.61.190.16/28

Amsterdam

20.235.179.192/28

 Chennai

4.200.129.176/28

 Melbourne
52.183.192.32/28 San Antonio

4.205.52.64/28

 Toronto
Sydney 4.200.129.176/28 Melbourne
Mumbai 20.235.179.192/28 Chennai
52.183.192.32/28 San Antonio

Synthetic Agent Locations

The table below lists the available browser locations as well as the corresponding provider and container location.

Table 2. Mapping of Execution Containers and Browser Locations
* Browser Location Provider Container Location
Ashburn, Virginia AWS

US East (N. Virginia)
Montreal, Québec AWS
Toronto, Ontario Azure
Amsterdam, Netherlands Azure EU (Ireland)
Dublin, Ireland AWS
Frankfurt, Germany AWS
London, United Kingdom AWS
Milan, Italy AWS
Paris, France AWS
Hong Kong, China AWS Asia Pacific (Tokyo)
Seoul, South Korea AWS
Tokyo, Japan AWS
Chennai, India Azure Asia Pacific (Singapore)
Mumbai, India AWS
Singapore AWS
Melbourne, Australia Azure Asia Pacific (Sydney)
Sydney, Australia AWS
Boardman, Oregon AWS US West (Oregon)
San Francisco, California AWS
Sao Paulo, Brazil AWS
San Antonio, Texas Azure
Cape Town, South Africa AWS Africa (Cape Town)

* Some of the locations are enabled only based on requests in the new regional clouds. To add missing locations in any regional cloud, raise a support ticket with the list of required locations.

Hosted Agent Coverage Variations

Synthetic hosted agents have the following coverage variations:

  • The US EUM cloud has access to both AWS and Azure locations.
  • The Frankfurt EUM cloud has access to only AWS locations.
  • The Sydney EUM cloud has access to only AWS locations.
  • The Bombay EUM cloud has access to only AWS locations.
  • The GRU EUM cloud has access to only AWS locations.