Transaction Diagnosis
I'm troubleshooting a specific outlier (Slow, Very Slow, Error, or Stalled) transaction. Are network conditions to blame?
Transaction Snapshots list: Is the network to blame for a specific slow, stalled, or error transaction?
You can diagnose the network performance for an individual transaction in the transaction viewer. Double-click a snapshot in a Transaction Snapshots list.
Transaction Snapshot viewer: Where (at which tier) are the delays, stalls, or errors occurring?
When the Transaction viewer appears, click Drill Down on the tier where the delays, stalls, or errors are occurring.
In the Tier Overview tab, click Network.
Network Dashboard for Transaction Snapshot: Are there any correlations between problematic transactions and network-performance issues around the time of this transaction?
The transaction dashboard shows the rate of transaction outliers, Performance Impacting Events, and Network Errors when the transaction occurred. Each chart has the Snapshot Time range highlighted. The Network Impact on Transactions chart (top left) highlights any correlations between transaction outliers, Network Errors, and Performance Impacting Events. You can then look for correlations in other charts and drill down to the root cause.