End of Life Notice: Rapid Start SKUs

This document announces the end of life (EOL) for an AppDynamics product.

What is Being EOL?

Effective December 20, 2023, AppDynamics has discontinued (EOL) AppDynamics Rapid Start. We have removed AppDynamics Rapid Start offers from the AppDynamics Price List. These offers will be added to the Cisco General Price List.

The below service options are impacted. The AppDynamics price list will no longer have these SKUs listed (collectively "Discontinued SKUs").

  • Rapid Start Service
  • Rapid Start Plus Service

Who Is Impacted?

All customers seeking to renew their AppDynamics Rapid Start offers will be impacted.

Can I Continue to Use AppDynamics Rapid Start Services?

Customers who have already purchased the AppDynamics Rapid Start offers will continue to receive support until the termination date of their contract. Existing customers with an active subscription or new customers with an in-flight quote at the time of this notice (both "Existing Customers") may continue to purchase the Discontinued SKUs listed above until December 20, 2023.

Rapid Start offers will be moving to Cisco U., our new digital learning experience. Current AppDynamics paid subscriptions will be converted to Cisco U. Essentials, where subscribers will find their AppDynamics self-paced training and other educational content.

Customers will be able to purchase Rapid Start offers using Cisco U. from the Cisco General Price List beginning on December 15, 2023.

Can I Continue to Get Support for AppDynamics Rapid Start Services?

Customers who have already purchased the AppDynamics Rapid Start offers will continue to receive support until the termination date of their contract.

What If I Have Questions?

If you have any questions or concerns, please contact customer support or use our support portal.

Revision History

Version Publish Date Summary of Changes
V1

December 21, 2023

The initial publication of the EoL notice for our customers.