Known issues in the Help Portal
This page describes the known issues in the Splunk Help Portal.
September 22, 2025
The following table includes known issues of the Help Portal.
| Issue | Description |
|---|---|
| URL redirects | Some redirects route to a 404 page. |
| Generating PDFs for entire content set | Unable to download documentation for complete guides. |
| Permanent link for latest version | No stable link available for latest version. |
| Unable to see latest version | No indication that you are on the latest version. |
| Unable to see which content applies to FedRamp | No indicator that you are on FedRamp documentation. |
| Navigation to Help portal home | Top navigation icon does not communicate its target, which is the Help portal homepage. |
| Broken links to related content | Some links to other Help portal content result in 404 errors. |
| Canonical URLs in HTML | The HTML header does not contain a canonical URL, which is the stable URL organic search engines should index. This sometimes causes search engines to return previous versions of content and duplicate results. |
| Redirects for legacy docs.splunk.com site "latest" URLs | Legacy docs.splunk.com site "latest" URLs need to redirect to the latest version on the Help portal instead of the legacy docs site. |
| Content ready to be consumed by LLMs | Content sets and individual topics are not downloadable in an AI-friendly format. |
| Exact match searches | Searching exact phrases, such as JIRA ticket numbers in known and fixed issues documentation, does not always return the right result. |
| Length of URLs | Help portal URLs are frequently longer than best practice recommendation of under 100 characters. |
| Product Search Filter label in search results | Product filter for content without product metadata tags appears as "Product Search Filter" instead of the name of the product. |
| Table formatting | Tables sometimes render incorrectly resulting in overflowing or missing text. |
| Assistance navigating the Help portal | Users need assistance in navigating the new experience. |
| Guidance for maintenance release versions | Need to document how users can find information about product changes in maintenance releases. |
| Last modified timestamp | Make the date of the last modification viewable to communicate content authority. |