Troubleshoot OpenTelemetry Collectors
Troubleshoot issues related to OTel Collectors that occur in agent management.
The OpAMP sidecar is not working
The OpAMP sidecar is not working. To learn more about sidecars, see About the node platform and sidecars.
Note: To use OpenTelemetry Collectors, an OpAMP sidecar is required. The sidecar runs under the process name opamp-svc.
Solution
If you have issues with the OpAMP sidecar, you can try the following solutions:
- If an error occurred, check sidecar logs to investigate the problem.
- If the sidecar isn't working because the supervisor isn't working, check the supervisor or Splunk log files to investigate the problem.
- If the sidecar is not working on FIPS/Windows/Linux-arm64, check if your platform is supported. For 10.0 only Linux arm 64 (not FIPS) are supported, otherwise sidecar doesn't work.
If checking the log files didn't resolve the issue, you can get help using the following support options:
- Ask questions and get answers through community support at Splunk Answers.
- If you have a support contract, file a case. See the Splunk Support Portal.
- If you have a support contract, contact Splunk Support.
- To get professional help with optimizing your Splunk software investment, see Splunk Services.