Access relevant resources linked to APM services, traces, and spans

Get stated with global data links using this scenario.

Note: For global data links to Splunk AppDynamics: If selecting the global data link does not load a tier in the Splunk AppDynamics user interface, check if Splunk AppDynamics has data for the time range. If there is no data for the time range and Splunk AppDynamics is experiencing issues, contact Splunk AppDynamics support .

To access global data links for a service on the Overview page:

  1. Open the Splunk Observability Cloud main menu.

  2. Select APM. The Overview page displays.

  3. On the Services tab, select the More icon for the service you’re investigating. The menu displays global data links for the service.

To view global data links for a service on the service map:

  1. Open the Splunk Observability Cloud main menu.

  2. Select APM. The Overview page displays.

  3. In the sidebar, select the Service Map card.

  4. In the service map, select the service you’re investigating. The service detail drawer displays.

  5. In the service detail drawer, select the More icon next to the service name. The menu displays global data links for the service.

To access global data links for a trace:

  1. Open the Splunk Observability Cloud main menu.

  2. Select APM. The Overview page displays.

  3. In the sidebar, select the Traces card. The Traces page displays.

  4. Select the trace ID you’re investigating. The trace ID detail sidebar displays.

  5. In the trace detail sidebar, select the More icon next to the Trace ID value. The menu displays global data links for the trace. The More icon displays only if global data links were created for the trace.

To access global data links for a span:

  1. Open the Splunk Observability Cloud main menu.

  2. Select APM. The Overview page displays.

  3. In the sidebar, select the Traces card. The Traces page displays.

  4. Select the Trace ID value you’re investigating.

  5. On the Waterfall tab, select a Service: Operation value you’re interested in.

  6. Select the More icon next to the Span ID value. The menu displays global data links for the span. The More icon displays only if global data links have been created for the span.

  7. If the span has a parent, you can select the More icon next to the Parent ID value. The menu displays global data links for the span. The More icon displays only if global data links have been created for the span.

To access global data links for a span tag:

  1. Open the Splunk Observability Cloud main menu.

  2. Select APM. The Overview page displays.

  3. In the sidebar, select the Traces card. The Traces page displays.

  4. Select the Trace ID value you’re investigating.

  5. On the Waterfall tab, select a Service: Operation value you’re interested in.

  6. In the Tags section, select the More icon next to a span tag field-value pair you’re interested in. The menu displays global data links for the span tag. The More icon displays only if global data links have been created for the span tag.