About tag classifications

Tag attributes in business journeys are fields from RUM and APM telemetry that provide context about each milestone in a journey.

Overview

Attributes are fields from RUM and APM telemetry that provide context about each milestone in a journey. Splunk discovers available attributes from telemetry and classifies them based on how they can be used:

  • Correlation IDs identify the same business process across milestones.

  • Metrics provide numeric values that you can use to define business KPIs.

  • Dimensions let you filter and segment journey results, such as by region, plan, or customer type.

Use the Attribute Classifications page to manage how attributes are categorized and made available to business journeys. Classified attributes are discovered from RUM or APM data, exposed for KPI and dimension-filter configuration, and associated with the milestones where they occur.

View business journey attribute classifications

  1. From the navigation menu, open Business Insights and select Attribute Classifications.

  2. Select an Environment.

  3. Use the Event type, Source, and App or service filters to narrow the list.

  4. Select a classification tab:

    1. Correlation identifies related events across journey milestones.
    2. Metric contains numeric values that can be used for business KPIs.

    3. Dimension provides values for filtering and grouping journey results.

    4. Excluded are values not currently used by Business Journeys.

  5. Search for an attribute or sort the list by value count. Review the attribute's approximate value count, sample values, and telemetry sources.

  6. Select Reclassify for the attribute and select the classification that matches how you want to use the attribute.

The updated classification determines whether the attribute is available for Business Journey configuration, KPI definitions, and dimension filters.