Back up the Existing Controller

Back up the Existing Controller

The Enterprise Console retains agent data, reports, configuration, and other types of data through an upgrade, including a copy of commonly modified configuration files under <controller_home>/backup

Note: The Enterprise Console does not back up MySQL data. You need to back up the data before upgrading standalone installations.

If the upgrade does not finish successfully for any reason, see Troubleshooting the Upgrade for more information.

To back up the Controller instance
  1. Stop the Controller application server and database.

    • For Linux, run:

      platform-admin.sh stop-controller-appserver

    • For Windows, run:

      platform-admin.exe cli stop-controller-appserver --with-db
  2. Back up the Controller home by copying the entire Controller home directory to a backup location. Note the following points:
    • If the data home for the Controller is not under the Controller directory, be sure to back up the database directory as well.
    • If it's not possible to back up the entire data set, you can selectively back up the most important tables. Use the Metadata Backup SQL script described and attached to the Controller Data Backup and Restore page.

  3. Restart your Controller after completing the backup and before upgrading.