You More options and click Retrieve Log to start a Retrieve Log job. When the job has successfully completed, it will retrieve and save the Controller or Events Service log files, which include AppServer, Reports Service, and DB logs, as a zip file to /home/appdynamics/appdynamics/platform/platform-admin on the Enterprise Console host.

You can also run the following command on the Enterprise Console host:

bin/platform-admin.sh submit-job --service <controller or events-service> --job retrieve-log --platform-name <name_of_the_platform>