Examine a Health Rule Violation

To view details about a particular health rule violation:
  1. Select the health rule violation row in the list.
  2. Click View Health Rule Violation Details.

In the Health Rule Violation summary window, you can click the Affects link to see the dashboard of the entity affected by the health rule. Alternately, click the View Dashboard During Health Rule Violation button to view the dashboard at the time the violation occurred.

Note: The hyperlink to access the affected entity dashboard is not displayed for a Server health rule with entity type Machine_Instance when a health rule violation occurs. Navigate to the Health Rule window, Affected Entities tab to view the list of affected entities.

You can also access details of a health rule violation from the health indicators in the UI. For example, if you see the red indicator on the dashboard indicating that Business Transaction Health or Server Health is critical, click it to get the list of business transactions or tiers and then click the icon in the Health column of the list.

The Health Rule Violation summary window displays the average of the violating metric values when you select the Trigger only when violation occurs x times in last y minute(s) option in health rule condition.

For example, you create a condition where an alert must trigger when the value of Calls Per Minute > 6 and this condition must occur three times in the last five minutes. In this case, the Controller checks the Calls Per Minute value for each minute in the last five minutes. Suppose in the first minute Calls Per Minute value is 7, in the second minute the Calls Per Minute value is 9, in the third minute Calls Per Minute value is 8, in the fourth minute Calls Per Minute value is unknown (metric did not report any data), and in the fifth minute Calls Per Minute value is 3. In this scenario, the Calls Per Minute value is greater than 6 for three times and this satisfies the condition. Therefore, an alert is triggered and in the health rule violation summary, you view the average value of the violating metric as 8, which is (7+9+8)/3.