Monitoring Information for Remote Services
Splunk AppDynamics monitors the overall performance of calls to a remote service, as well as the performance of those calls from within specific business transactions.
Metrics for remote services are presented in the Controller UI in the following locations:
- Business transaction metrics: The Transaction flow map shows the metrics for a specific business transaction for a specific service
- Tier metrics: The Tier flow map shows the metrics for all calls from a tier to the specified service
- Remote service metrics: The Application flow map and the Remote Services Dashboard show the overall remote service metrics across the application (all business transactions)
Remote Services Health Rules
You can create health rules to monitor the parameters that represent the normal or expected operations for your remote service. The parameters rely on metric values, for example, the average response time. When the performance of a remote service violates the conditions set by a health rule, a health rule is violated. Alerts notify you of any violation and initiate remediation actions to mitigate the violation event. It is important that you configure alerts appropriately to ensure that you do not miss any alerts or receive false alerts. Alert Sensitivity Tuning (AST) helps you configure alerts with appropriate sensitivity. AST provides historical data for the metric or the baseline being configured and hence helps you visualize the impact of the alerting configuration. To create a health rule to monitor remote service parameters and fine-tune the sensitivity of the health rule using AST, see Create a Health Rule and Fine-tune Metric Evaluation.