A remote service is a process that resides outside of the application server and provides a service to the application. An example of a remote service is a web service, message queue, or caching server.

Splunk AppDynamics automatically detects many common types of remote services when instrumented nodes make outbound requests. For more details on backend support by app agent type, refer to the supported environments page for your agent type under Install App Server Agents, such as Java Supported Environments.

To monitor call performance to a service, first make sure it shows up in the remote services list, which you can access by clicking the Remote Services link in the Applications menu. If a service you expect to see listed does not appear in the list, make sure the backend detection configuration is configured appropriately for your environment, as described in Backend Detection Rules.