Manage Participants

Everyone who has joined the war room but who is not currently a presenter is a participant. A participant can be:

  • A Splunk AppDynamics participant is an authenticated UI user with access to the Splunk AppDynamics account that is hosting the war room.
  • A guest participant does not log in to the Splunk AppDynamics UI, but has been invited to join by a Splunk AppDynamics participant. This user type functions as an anonymous, read-only participant.

Splunk AppDynamics participants can:

  • View a war room to which they have been invited.
  • Invite other participants.
  • Add notes.
  • Start a new war room, if the participant has Create War Rooms permission.

Guest participants can view a war room to which they have been invited.

View a War Room

You can view only the war rooms in which you are a presenter or a participant. The list does not display all the war rooms currently in progress on the Controller.

To view a war room, you should have created one, got invited to one, or have access to the shared URL available to anonymous users.

To access a war room, either:

  • Click the link in the invitation that you received to join the war room.
  • Click Troubleshoot > War Rooms, and then select the war room to join from the war rooms list.

Invite Another Participant to the War Room

Send a link to invite another participant to the war room:

  1. From your active war room, click + | Participants.
  2. From the Invite Users pane, copy the URL for joining this War Room.
  3. Email or SMS the link to the persons whom you are inviting, with instructions to click the link from a browser.
  4. Click OK to close the Invite Users pane.

After clicking the link, the recipient is invited to log in as a Splunk AppDynamics participant or as an anonymous guest.

Add a Note

  1. From your active war room, click + | War Room Notes.
  2. From the Enter Notes pane:
    1. Enter your note in the text field.
    2. (Optional) Qualify your note as good or bad.
    3. Click Post.