License restrictions with respect to any third-party components included in the Splunk AppDynamics software, with which customers are required to comply, are located on the Legal Noticespage.

Compatibility limitations with respect to any third-party components are located on the Supported Environments page.

These licenses are intended solely for use as a backup environment, to which a monitored production environment transitions in case of a failure of any primary component to operate in its entirety. The backup licenses must be housed on a separate Controller and delivered in a separate license file from the monitored production environment.

The End User is prohibited from using the backup licenses in a monitored production environment at the same time as the primary production environment, except for periodic testing of such components. Note that this option is available only for on-prem deployments and is not applicable for Splunk AppDynamics SaaS deployments.

Customers are prohibited from using the MySQL database or databases included with the Splunk AppDynamics software with any other product or for any other purpose other than for the Splunk AppDynamics software as provided.

Each unit of the products in the Application Performance Management includes one unit of Machine Agent at no cost, but such Machine Agent shall only be used on the instance of the OS being monitored by the purchased unit.

Splunk AppDynamics for Java, .NET, or Node.js: During the License Term of the Subscription Licenses (or, if applicable, during the Maintenance and Support Term of perpetual licenses) on the applicable Order Form, End User may, once per calendar quarter and upon 24 business hours' written notice, exchange licenses among the following types of Software units: Splunk AppDynamics Pro Edition for Java, .NET and Node.js on a one-for-one basis, and separately Splunk AppDynamics Test & Dev Edition (each an “Exchangeable Group”) for the same products on a one-for-one basis. For clarity, the list prices of all products within each Exchangeable Group (Pro Edition and Test & Dev Edition, respectively) are the same and through such exchanges, the End User may not at any time use products with a cumulative value exceeding the total list price of products on the applicable Order Form.

APM Any Language customers are prohibited from instrumenting APM Any licenses on SAP application servers unless such customer has purchased the requisite Splunk AppDynamics for SAP - ABAP Agent or Agents.

Browser or Mobile RUM: During the License Term of the Subscription Licenses (or, if applicable, during the Maintenance and Support Term of perpetual licenses) on the applicable Order Form, the End User may, once per calendar quarter and upon 24 business hours' written notice, exchange licenses among the following types of Software units: Splunk AppDynamics Pro Edition for Browser Real User Monitoring and Browser Analytics for units of Mobile Real User Monitoring and Mobile Analytics on a one-for-one basis (and vice versa), and separately Splunk AppDynamics Test & Dev Edition for the same products (and vice versa) on a one-for-one basis. End User may not exchange any Splunk AppDynamics for Browser Real User Monitoring licenses during any year in which End User has used any pageviews of such licenses. For clarity, the list prices of all products within each Exchangeable Group (Pro Edition and Test & Dev Edition, respectively) are the same and through such exchanges, the End User may not at any time use products with a cumulative value exceeding the total list price of products on the applicable Order Form.

Upgrade entitles the customer to the entitlement of the product to which the customer is upgrading.

Customers that have purchased any of the software listed below under the heading "Application Performance Management" shall be entitled to access the Splunk AppDynamics University Self-Paced Library, subject to the conditions set forth in this paragraph. No greater than 20 unique users per month per Splunk AppDynamics account are entitled to this access. Access shall be limited to customers that have purchased this software either (i) on a subscription basis but remain current on payment of all subscription license fees, if any, or (ii) on a perpetual basis but remain current on payment of all maintenance and support fees if any. Customers may log in using Splunk AppDynamics account credentials.