Review upcoming and past maintenance windows

You can review upcoming and past maintenance windows in the Maintenance dashboard. Filter by Upcoming, Past, or All using the dropdown selection. The default display shows Upcoming maintenance windows.

The Upcoming filter shows upcoming maintenance windows for the next 30 days. The Past filter shows past maintenance windows for the past 180 days.

Note: If there are no maintenance windows in this dashboard, there are no scheduled maintenance windows that are supported by this dashboard. See the following table for more maintenance type information.

The Maintenance windows table shows maintenance windows and their following details:

Field Description
ID Unique ID for the maintenance window.
Maintenance type The category of work to be performed during the maintenance window. Categories include:
  • Service Update Maintenance
  • Security & Platform Maintenance
  • Emergency Maintenance
  • Customer Initiated Change

To learn more, see https://www.splunk.com/en_us/legal/splunk-cloud-service-maintenance-policy.html?locale=en_us.
Start time The estimated start time for scheduled maintenance windows, and the actual start time for extended, in-progress, or past maintenance windows. The start time is the local time to which your Splunk Cloud Platform deployment is set.
End time The estimated end time for scheduled or in-progress maintenance windows, and the actual end time for past maintenance windows. The end time is the local time to which your Splunk Cloud Platform deployment is set.
Status The current state of the maintenance window. The maintenance window status is updated at approximately 7:00pm PST/PDT daily.
Operations The number of tasks performed during the maintenance window. Select the maintenance window row in the dashboard to view a description of the operations and the timeline.

The Maintenance dashboard uses the Admin Config Service (ACS) API to retrieve data. To learn more about viewing maintenance window information using the ACS API, see Manage maintenance windows in the Splunk Cloud Platform Admin Config Service Manual.

Review the upcoming maintenance window operations and timeline

The Upcoming maintenance dashboard displays operation details and a progress timeline panel. Select Operations to view a description of the operation. Select Timeline to view a timeline for the operation.

Note: In CMC version 3.6.0, the timestamps represent the last time the status was updated, which might not be when the actual event occurred.

The timeline provides the following statuses:

Status Description
Tentative Splunk has tentatively scheduled a maintenance window.
Scheduled Splunk has scheduled the maintenance window.
InProgress Splunk is currently performing the maintenance.
Completed Splunk has successfully completed at least one maintenance operation.
Canceled Splunk or the customer has canceled the maintenance window.

Add a maintenance window to your calendar

Create an .ics file that you can import to your calendar application.

You can add information about a maintenance window to your calendar application (such as Outlook, Google, or Apple Calendar) by downloading an .ics file. Note that the information in the file does not automatically update if any changes are made to the upcoming maintenance window. If the maintenance window changes in Splunk, you must download and import a new file.
  1. In the maintenance window list, select the calendar icon next to any scheduled upcoming maintenance window. To add the event to your calendar, import this file to your calendar application.
  2. When prompted, download the .ics file.
  3. Import the file into your preferred calendar application.