Monitor business transaction health

Learn about business transaction health statuses and where to monitor business transaction health.

You can view the health status and alerts of a business transaction with the APM landing page, service map, or the business transaction view.

Prerequisite

Learn about the prerequisite to monitor business transaction health.

To monitor business transaction health, you must create detectors to trigger alerts for your business transactions. AutoDetect detectors are not automatically generated for business transactions. If you don’t create detectors for your business transactions, they will not display a health status.

For information on alerts, see Introduction to alerts and detectors in Splunk Observability Cloud. For information on creating detectors, see Create detectors to trigger alerts.

About business transaction health statuses

Learn about business transaction health statuses.

Business transactions can display the following health statuses.


Health status name	Health status color	Description
No health status	Gray	The business transaction has no existing alerts, either because no alerts were triggered by detectors or because no detectors have been created to trigger alerts.
Warning	Yellow	The business transaction: Has at least one minor or warning alert. Has no major or critical alerts.
Critical	Red	The business transaction has at least one major or critical alert.

Health status is determined by the highest severity alert that exists for the business transaction, not the number of alerts that exist for the business transaction.

For example:

Consider a business transaction that has 3 minor alerts and 20 info alerts. This business transaction would have a Warning (yellow) health status because it has 0 major or critical alerts and at least 1 minor alert.
Consider a business transaction that has 1 critical alert and 4 minor alerts. This business transaction would have a Critical (red) health status since it has at least 1 critical alert.

Monitor business transaction health with the APM Overview

Learn how to monitor business transaction health with the APM Overview page.

Complete the following steps to view the health status and alerts of a business transaction with the APM landing page.

In the Splunk Observability Cloud main menu, select APM, then Overview.
Select the Business Transactions tab.
In the table of business transactions, the Health column displays the health statuses of your business transactions. Select the health status name to view the list of alerts for the business transaction.
Select an alert from the list to view the alert details.

Monitor business transaction health with the service map

Learn how to monitor business transaction health with the APM service map.

Complete the following steps to view the health status and alerts of a business transaction with the service map.

Access the service map.
Select the Transaction drop-down menu, then the name of a business transaction.
Select the health icon next to the business transaction name. A panel displays with the health status name and list of alerts for the business workflow.
Select an alert from the list to view the alert details.

Monitor business transaction health with the business transaction view

Learn how to monitor business transaction health with the business workflow view.

Complete the following steps to view the health status and alerts of a business transaction with the business transaction view.

Access the business transaction view.
Select the health icon next to the business transaction name. A panel displays with the health status name and list of alerts for the business transaction.
Select an alert from the list to view the alert details.