New features in Splunk IT Service Intelligence
This version has these new and changed features.
Service Insights
| New feature or enhancement | Description |
|---|---|
| Adaptive thresholding for entities | Apply adaptive thresholding to entities to monitor anomalies in entity data, and generate alerts that facilitate troubleshooting. For more information, see Create entity thresholds with AI thresholding . |
| Schedule recurring maintenance windows | New enhancements allow you to schedule maintenance windows that recur based on your preferred time interval settings (daily, weekly, monthly, annually). For more information, see Schedule maintenance downtime in ITSI. |
| Navigation links | Add drilldown links to service templates and entity types in ITSI to quickly access relevant resources from the service analyzer and facilitate troubleshooting. For more information, see Add navigation links to services and entities in ITSI. |
Event Analytics
| New feature or enhancement | Description |
|---|---|
| Event iQ for episode policies | Use machine learning to automate alert grouping, and improve mean time to resolution with actionable episode insights. For more information, see Automate event correlation with Event iQ in ITSI. |
| Episode Review enhancements | You now have greater customization options for the Episode Review dashboard that help to surface the most important episode information. For more information, see Customize Episode Review in ITSI . |
| Enhanced episode summaries | Receive additional details about episodes that enhance your troubleshooting experience. When you select an episode from the Episode Review dashboard, you can now view information about the affected services, the suspected root cause, and relevant trends across your logs. For more information, see Investigate episodes in ITSI. |
| Advanced filtering in Episode Review | Set more granular filters on the Episode Review dashboard to more specifically sort your episodes. For more information, see Advanced filtering for Episode Review. |
Backup and Restore
| New feature or enhancement | Description |
|---|---|
| Backup and restore enhancements | New prechecks have been added to the ITSI backup and restore workflow to identify missing dependencies and prevent errors during the workflow. For more information, see the Upgrade error reference. |
| Include dependencies in backup and restore files | With this release, related macros and saved searches are included in backups to avoid issues with missing dependencies when you restore backup files. Entity thresholds configured with AI thresholding or custom thresholds for individual entities are also now automatically included in backup and restore operations for any service that has KPIs linked to individual entity thresholds. For more information, see Create a full backup of ITSI. Additionally, external dependencies now can be included as part of the Default scheduled backup. |
Data integrations
| New feature or enhancement | Description |
|---|---|
| ITSI Content Pack for Cisco Enterprise Networks | Ingest and aggregate Cisco Catalyst Center and Cisco Meraki data to provide visibility into network health. For more information, see About the Content Pack for Splunk AppDynamics. |
| Support for Splunk V2 APIs | As of version 4.21.0, Splunk 10 and ITSI support Splunk V2 APIs. If you are using any custom scripts or applications, these must be updated to support the Splunk V2 APIs. |