Platform Component Compatibility

To ensure that the platform components work properly, be sure you install compatible component versions. See Controller Compatibility with Operating Systems and Components.

Platform VersionPlatform Component Version Compatibility
23.x

EUM Server version >= Controller version

(Events Service 4.5.2 is backward compatible with the other platform components.)

Note:
  • EUM Server version 21.4.6 is compatible with Controller version 23.1.1 or beyond.
  • The Synthetic Server 20.x+ versions are compatible with any of the other component versions 20.x+ and the Synthetic Private Agent 20.x+.

To get the versions of the Events Service, Controller, and Events Service, see Getting Platform Versions. For the EUM Server and Synthetic Server, use the following endpoints:

  • http(s)://<on-prem-eum-server_domain-name>:7001/eumcollector/get-version
  • http(s)://<on-prem-synthetic-server_domain-name>:10101 /version