License Entitlements in the Agent-based Licensing Model

These are the licenses and license editions within the Agent-based Licensing model. See Licensing.

Application Performance Monitoring

APM Any Language (SaaS) - Peak Edition

To receive Transaction Analytics - Pro Edition, customers must purchase at least one APM Any Language (SaaS) – Peak Edition license bundle and enable analytics (such as sending business transaction events) for any APM agent(s).

Includes one unit of each of these entitlements:

  • APM Any Language - Pro Edition.
  • Transaction Analytics - Pro Edition—includes the ability to instrument 1 APM Any Language - Pro Edition with up to 1,000,000 business transaction events per 24-hour period and access to the Splunk AppDynamics-hosted Events Service, with a data maximum of 100 GB per Controller Tenant per day for the following product types: Splunk AppDynamics for Java, .NET, and Node.js. Data retention is limited to 8 days. Additional retention of 30, 60, or 90 days is available as an add-on.
  • Network Visibility—allows you to instrument an unlimited number of Java nodes on a single instance of an OS.
  • Server Visibility—provides the ability to instrument a single instance of an OS and monitor a single Kubernetes cluster.

APM Any Language Microservices (SaaS) - Peak Edition

  • The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers; and
  • Includes one unit of each of these entitlements:

SAP Bundle (SaaS) - Peak Edition

Includes one unit of each of these entitlements:

APM Any Language (On-premises) - Peak Edition

Includes one unit of each of these entitlements:

  • APM Any Language - Pro Edition.
  • Transaction Analytics - Pro Edition—includes the ability to instrument 1 APM Any Language - Pro Edition with up to 1,000,000 business transaction events per 24-hour period and access to the Splunk AppDynamics-hosted Events Service, with a data maximum of 100 GB per Controller per day for the following product types: Splunk AppDynamics for Java, .NET, and Node.js. Data retention is limited to 8 days. Additional retention of 30, 60, or 90 days is available as an add-on; and
  • Network Visibility—allows you to instrument an unlimited number of Java nodes on a single instance of an OS; and
  • Server Visibility— provides the ability to instrument a single instance of an OS and monitoring of a single Kubernetes cluster.

APM Any Language Microservices (On-premises) - Peak Edition

  • The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers; and
  • Includes one unit of each of these entitlements:

SAP Bundle (On-premises) - Peak Edition

Includes one unit of each of these entitlements:

APM Any Language (SaaS or On-premises) - Advanced Edition

Includes one unit of each of these entitlements:

APM Any Language Microservices (SaaS or On-premises) - Advanced Edition

  • The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers; and
  • Includes one unit of each of these entitlements:

APM Any Language - Pro Edition

One license unit from the following product types: Java, .NET, Node.js, PHP, Python, Web Server, C++, Go, IBM Integration Bus, or the rights to monitor 16 Value Units of IBM Mainframe capacity.

APM Any Language Microservices (5‑pack) - Pro Edition

The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only), and Bluemix Containers.

Java Agent - Pro Edition

Instrument a single JVM instance; snapshots are retained for 14 days unless archived.

Java Microservices - Pro Edition

Instrument a single JVM instance with a heap allocation less than or equal to 1 GB.

Warning: This entitlement shall only apply to existing customers of Splunk AppDynamics for Java Microservices that have licensed a SKU for Splunk AppDynamics for Java Microservices. This entitlement is mutually exclusive with the entitlement to use Splunk AppDynamics for Any Language licenses.

.NET Agent - Pro Edition

  • Instrument an unlimited number of CLRs, including .NET web applications, .NET Windows services, and .NET standalone apps, on a single Windows OS instance; snapshots are retained for 14 days unless archived.
  • For APM Any Language Microservices, instrument an unlimited number of CLRs on a single instance of an application.
  • For .NET on Microsoft Azure for Cloud Services, instrument an unlimited number of CLRs running in a single instance of a Microsoft Azure Web role or Worker role.

PHP Agent - Pro Edition

Instrument a single PHP runtime instance; snapshots are retained for 14 days unless archived.

Node.js Agent - Pro Edition

Instrument up to 10 Node.js processes per OS instance; snapshots are retained for 14 days unless archived.

Python Agent - Pro Edition

Instrument an unlimited number of Python processes running on a single OS instance; snapshots are retained for 14 days unless archived.

Web Server Agent - Pro Edition

Instrument an unlimited number of Apache Web Server instances on a single OS instance; snapshots are retained for 14 days unless archived.

C++ Agent - Pro Edition

  • Instrument an unlimited number of C++ runtime applications on up to 3 OS instances using the software development kit; snapshots are retained for 14 days unless archived.
  • Instrument an unlimited number of Ruby runtime applications on up to 3 OS instances using the Ruby agent; snapshots are retained for 14 days unless archived.

Go Agent - Pro Edition

Instrument up to 3 Go processes; snapshots are retained for 14 days unless archived. This is available as part of the APM Any Language license only.

SAP - Pro Edition

Instrument a single application server.

IBM Integration Bus - Pro Edition

Instrument an unlimited number of IBM Integration Bus processes on 1 OS instance. This is available as part of the APM Any Language license only.

SNP CrystalBridge Monitoring - Pro Edition

SNP CrystalBridge Monitoring 1 allows you to instrument a single application server.

End User Monitoring

Browser Real User Monitoring (SaaS) - Peak Edition

Includes one unit of each of these entitlements:

Customer Digital Experience Monitoring: An active license for both Real User Monitoring (SaaS) - Peak Edition and an active subscription for ThousandEyes Network and Application Synthetics are required for the below entitlement.

  • Capability to ingest up to 9 million network metrics (packet loss, latency, jitter as described in the ThousandEyes documentation ThousandEyes Metrics: What Do Your Results Mean? and network alerts from ThousandEyes Network and Application Synthetics (purchased and licensed separately) per 12-month period following the license provision date ("Ingestion Limit"). Once you reach you reach your Ingestion Limit, Splunk AppDynamics will no longer ingest ThousandEyes network metrics and alerts.

    Note: Splunk AppDynamics retains ThousandEyes network metrics for 8 days by default. Splunk AppDynamics offers Extended Cloud Storage of additional retention periods of 30, 60, or 90 days as an add-on.

Mobile Real User Monitoring (SaaS) - Peak Edition

Includes one unit of each of these entitlements:

Customer Digital Experience Monitoring: An active license for both Real User Monitoring (SaaS) - Peak Edition and an active subscription for ThousandEyes Network and Application Synthetics are required for the below entitlement.

  • Capability to ingest up to 9 million network metrics (packet loss, latency, jitter as described in the ThousandEyes documentation ThousandEyes Metrics: What Do Your Results Mean? and network alerts from ThousandEyes Network and Application Synthetics (purchased and licensed separately) per 12-month period following the license provision date ("Ingestion Limit"). Once you reach you reach your Ingestion Limit, Splunk AppDynamics will no longer ingest ThousandEyes network metrics and alerts.

Real User Monitoring (SaaS) - Pro Edition

Browser Real User Monitoring (SaaS) - Pro Edition

  • Instrument 10 Million Pageviews per 12-month period following the license provision date.
  • Access to the Splunk AppDynamics-hosted EUM Cloud and Splunk AppDynamics-hosted Events Service.

  • Raw page requests, sessions, and resources are retained as Event Data with a default limit of 100 GB per Controller Tenant per day for each Event Data type.

    Warning: Splunk AppDynamics reserves the right to drop customer traffic if the foregoing limitation is exceeded by the end user.
  • Customers may also choose to store raw Ajax or other events requests as Event Data if they also have access to Analytics, and every 5 requests stored consumes one Pageview.
  • Event Data is retained for 8 days. Additional retention of Event Data for 30, 60, or 90 days is available as an add-on at additional cost and requires the purchase of Browser Analytics.
  • Resource Performance data is retained for 6 days. JavaScript Error Source File and Source Map data are retained for 90 days.

Mobile Real User Monitoring (SaaS) - Pro Edition

  • Instrument 5,000 Active Agents per calendar month and access the Splunk AppDynamics-hosted EUM Cloud and Splunk AppDynamics-hosted Events Service. A maximum of 500 fields of the following types are available on the event service as Event Data Type: network requests, sessions, errors, and crashes.
  • Each Event Data Type has a usage limit of 100 GB per Controller Tenant per day. Crash reports are retained for 365 days, code issues are retained for 30 days, and all other Event Data is retained for 8 days. Additional retention of Event Data for 30, 60, or 90 days is available as an add-on at additional cost and requires the purchase of Mobile Analytics.

Browser Analytics (SaaS) - Pro Edition

  • Access to Analytics functionality for Browser Real User Monitoring.
  • Access to Splunk AppDynamics-hosted EUM Cloud which stores Event Data with a default limit of 100 GB per Controller Tenant per day for each Event Data type.
  • Access to the Splunk AppDynamics-hosted Events Service.

Mobile Analytics (SaaS) - Pro Edition

  • Access to Analytics functionality for Mobile Real User Monitoring.
  • Access to Splunk AppDynamics-hosted EUM Cloud which stores Event Data with a default limit of 100 GB per Controller Tenant per day for each Event Data type.
  • Access to the Splunk AppDynamics-hosted Events Service.

Transaction Analytics (SaaS) - Pro Edition

  • Instrument up to 1,000,000 business transaction events per 24-hour period and access to the Splunk AppDynamics-hosted Events Service, with a data maximum of 100 GB per Controller Tenant per day for the following product types: Splunk AppDynamics for Java, .NET, and Node.js.
  • Data retention is limited to 8 days. Additional retention of 30, 60, or 90 days is available as an add-on.

Browser Synthetic and Synthetic API Monitoring - Hosted Agent (SaaS) - Pro Edition

  • 40,000 units of 5-second synthetic time blocks (STBs) on the Splunk AppDynamics’ hosted synthetic platform per calendar month for use between Browser Synthetic Monitoring and Synthetic API Monitoring. Any unused seconds will not roll over to the next calendar month.
  • Browser Synthetic Monitoring is metered in 5-second increments (i.e., 1 STB). Each Browser Synthetic Monitoring job is rounded up to the next 5-second STB.
  • Synthetic API Monitoring is metered in 1-second increments.
  • You will have access to Business Performance Monitoring features on the Synthetic Events Data, which will be retained for a period of 13 months from the date on which the applicable Synthetic Events Data is collected.
  • You will have access to the EUM Cloud and Events Service.

Browser Synthetic or Synthetic API Monitoring - Private Agent - Per Location (SaaS) - Pro Edition

  • You are entitled to use either Browser Synthetic Monitoring or Synthetic API Monitoring for each license you purchased.
  • For Browser Synthetic Monitoring:

    • You are entitled to run 1 synthetic job that hits 1 page from 1 location.

    • Browser Synthetic Monitoring supports a minimum frequency execution of 5 minutes.

    • A synthetic job that fails to hit any pages is counted as 1 page.

  • For Synthetic API Monitoring:
    • You are entitled to run 1 synthetic job that hits 1 API from 1 location.
    • Synthetic API Monitoring supports a minimum frequency execution of 1 minute.
  • You will have access to Business Performance Monitoring features on the synthetic Events Data, which will be retained for a period of 13 months from the date on which the applicable Synthetic Events Data is collected.
  • You will have access to the EUM Cloud and Events Service.

Browser Synthetic or Synthetic API Monitoring - Private Agent - Unlimited Locations (SaaS) - Pro Edition

  • You are entitled to use either Browser Synthetic Monitoring or Synthetic API Monitoring for each license you purchased.
  • For Browser Synthetic Monitoring:

    • You are entitled to run 1 synthetic job that hits 1 page from any number of locations.

    • Browser Synthetic Monitoring supports a minimum frequency execution of 5 minutes.

    • You are limited to 500,000 Pageviews per calendar month, and any unused Pageviews will not roll over to the next calendar month.

    • A synthetic job that fails to hit any pages is counted as 1 page.

  • For Synthetic API Monitoring:

    • You are entitled to run 1 synthetic job that hits 1 API from any number of locations.

    • Synthetic API Monitoring supports a minimum frequency execution of 1 minute.

    • You are limited to 500,000 API requests per calendar month, and any unused API requests will not roll over to the next calendar month.

  • You will have access to Business Performance Monitoring features on the synthetic Events Data, which will be retained for a period of 13 months from the date on which the applicable Synthetic Events Data is collected.
  • You will have access to the EUM Cloud and Events Service.

IoT for Connected Devices (SaaS) - Pro Edition

  • Ability to instrument 1,000 application instances that are embedded on a connected device (or multiple devices) per calendar month.
  • Access to the Splunk AppDynamics-hosted Events Service, with a data maximum of 100 GB per account per day.
  • You shall be entitled to use Splunk AppDynamics for IoT only if you have at least 100,000 application instances that are:
    • Embedded on a connected device (or multiple devices);
    • Eligible to be instrumented Splunk AppDynamics for IoT, only available to SaaS Customers; and
    • Actively in use by your end users.
  • An "eligible" application instance is an application that can be instrumented using Splunk AppDynamics' C/C++ SDK, Java SDK, or Splunk AppDynamics Rest APIs (each for IoT).

  • Event Data is retained for 8 days. Additional retention of Event Data for 30, 60, or 90 days is available as an add-on at an additional cost.

Infrastructure Visibility

Machine Agent - Pro Edition

Instrument a single instance of an OS.

Server Visibility - Pro Edition

  • Instrument a single instance of an OS.
  • Monitor a single Kubernetes cluster.

Network Visibility - Pro Edition

Instrument an unlimited number of Java nodes on a single instance of an OS.

Database Visibility - Pro Edition

  • Monitor one Database Instance of the following 2: Couchbase Server, IBM DB2, Microsoft SQL Server, MySQL, PostgreSQL, Sybase ASE, Sybase IQ, SAP HANA, Oracle.

  • Monitor one Microsoft Azure SQL database or one Microsoft Azure SQL Managed Instance.
  • Monitor one MongoDB replica set (or, if no replica sets exist, one standalone MongoDB instance).
  • Event Data is retained for 10 days for each Database Instance monitored by Splunk AppDynamics for Database Visibility.

AppDynamics for NetApp (On-premises) - Pro Edition

  • Monitor one NetApp 3 controller for the following NetApp controller types: FAS2nnn and FAS3nnn.

  • Monitor ½ NetApp controller for the following NetApp controller types: FAS6nnn and FAS8nnn series; two license units are required to monitor a full NetApp controller of series FAS6nnn or FAS6nnn.
  • Event Data is retained for 14 days by default for each NetApp controller monitored by a unit of Splunk AppDynamics for NetApp (on-prem).
Security

AppDynamics with Cisco Secure Application

  • Security Monitoring for supported application languages instrumented using agents entitled on APM Any Language - Pro.
  • Security findings are retained for 7 days.

Cisco Secure Application

One unit of Cisco Secure Application tied to APM Any Language Microservices allows you to monitor 5 containers.

Log Analytics

Log Analytics (SaaS) - Pro Edition

  • Publish/index 5 Gigabytes (GB) of log data per 24-hour period (limited to 8 days of data storage) and access the Splunk AppDynamics-hosted Events Service.
  • Additional retention beyond 8 days can be purchased as an add-on.

Log Analytics (On-premises) - Pro Edition

  • Publish/index 5 Gigabytes (GB) of log data per 24-hour period

    Note: Default data storage is 8 days and available up to 90 days.
  • The customer is not entitled to access the Splunk AppDynamics-hosted Events Service.
Debugging

AppDynamics Deep Code Insights, powered by Rookout

Application debugging support for one license unit of Splunk AppDynamics APM Any Language, configured for the following product types only: Splunk AppDynamics for Java, .NET, Node.js, PHP, Python.