License Entitlement Definitions

EntitlementDefinition
AppDynamics for OpenTelemetry

The Splunk AppDynamics service for ingesting OpenTelemetry™ data.

AppDynamics Collector for OpenTelemetry

A prepackaged, minified deployment of the OpenTelemetry™ Collector available on the Splunk AppDynamics Downloads Portal.

Active Agent

A unique installation of an application instrumented with an Splunk AppDynamics Mobile Real User Monitoring Agent that was launched on a device in a given calendar month.

CPU Core

Each logical thread core or processor on a physical or virtual host machine is recorded by the operating system as a unique instance. Splunk AppDynamics treats each unique instance as 1 CPU Core.

For APM and Database Agents, Splunk AppDynamics detects and calculates the number of CPU Cores on a host. However, for Database Agents, the maximum number of CPU Cores allowed is 4, so Splunk AppDynamics sets the CPU Cores to 4 even if the detected number exceeds this limit.

If Splunk AppDynamics cannot detect the CPU Cores on a host for either APM or Database Agents, Splunk AppDynamics will use 4 as the default.

Controller Tenant

A URL where customers access their instance of the Splunk AppDynamics software. It has a Controller Tenant account name, which in turn has its own set of users, agents reporting to it, and application monitoring configuration.

Customer Digital Experience Monitoring

The integration of Splunk AppDynamics End User Monitoring with ThousandEyes Network and Application Synthetics. You must have an active license for End User Monitoring and an active subscription to ThousandEyes Network and Application Synthetics to use Customer Digital Experience Monitoring.Customer Digital Experience Monitoring may transfer and process your data in regions described in the Splunk AppDynamics Privacy Data Sheet. For more information, please refer to your applicable ordering documentation, which includes the relevant privacy data sheet.

Database Instance A complete running database environment, including the software, table structure, and other functionality. Typically this corresponds to a host/port combination where the port is the listener port for the database software. Database administrators might create multiple database environments on the same physical hardware, with each such environment having its own unique listener port.
EUM Cloud The end user monitoring component that receives and processes data received from end-user devices.
Event Data The raw data generated by the Software and stored in the Events Service.
Events Service The component that stores the Event Data.
GB Gigabyte
Instrument

To collect data, monitor, troubleshoot, and manage using the Splunk AppDynamics software.

Metric Data The aggregate value of the data collected by the Software over a given period of time.
Pageview A Pageview is an instance of a base page, virtual page, or iFrame loaded by a web browser. Each base page view, iframe view, and virtual page view is counted as a Pageview. Repeated views of one page are counted as separate Pageviews.
Real User Monitoring (RUM) Token The common unit of measure for consumption of Real User Monitoring products during each 12 calendar month period in a License Term, with the first such period beginning on the start date of the relevant License Term; one Pageview consumes one RUM Token, and deployment of one Active Agent consumes 160 RUM Tokens per month.
  1. The Datavard Insights product was rebranded to SNP CrystalBridge Monitoring following the acquisition of Datavard by SNP.
  2. For clustered database products (e.g. Couchbase or Oracle RAC), monitor one Database Instance per node of the cluster. With using the Collector/Sub-Collector configuration to group multiple Database Instances in a single Collector, licensing is per Database Instance.
  3. Effective August 2021, new and existing customers can no longer purchase Splunk AppDynamics for NetApp. All users of Splunk AppDynamics for NetApp can continue to use existing licenses until the end of their term. After the end of their license term, the product is no longer available. See Support Advisory: Splunk AppDynamics for NetApp End of Life (EOL) Notice.