Support Advisory: Changes to Extensions Support Model

This document describes the support advisory for an AppDynamics product.

Summary

AppDynamics has changed the support model for the most popular extensions on the AppDynamics Exchange portal. They are now available under an open-source model, where you have direct access to the source code and may evolve them to suit your needs or build new use cases. As part of this move, extensions were moved to the Cisco Developer Network on September 6th 2021.

AppDynamics will no longer provide the extension binaries for download, but will provide instructions to build your own artifacts for each extension.

Impact

All customers currently using extensions.

Troubleshooting

We encourage you to troubleshoot any issues you encounter using the troubleshooting guide, and to contribute to the open source community with any enhancements you want to add to the extensions.

Support

If you have any questions or concerns, please contact customer support or use our support portal.

Revision History

Version Publish Date Summary of Changes
V1

29 Sep 2021

Initial publication of the support advisory.