Configure virus scanners on the target machine to ignore the Splunk AppDynamics Enterprise Console directory and database directory (or simply the entire Controller directory). Code is never executed from the data directory, so it is generally safe to exclude this directory from virus scanning. The default location of the data directory is <controller_home>/db/data.

Also configure virus scanners to trust the Controller launcher, database executable, reporting service launcher, and events service (analytics processor) launchers. The launcher names are:

• Controller launcher: AppDynamicsDomain1Service.sh
• MySQL executable: mysqld.sh
• Events service launcher: analytics-processor.sh
• Reporting service launcher: appdynamicsreportingservice.sh