Before you configure the agent to enable SSL, gather this information:

• Identify the Controller SSL port:
  • For SaaS Controllers, the SSL port is 443.
  • For on-premises Controllers, the SSL port is 8181 by default, but it is possible to configure on-premises Controllers to use other ports at installation.
• Identify the signature method for the Controller's SSL certificate:
  • A publicly known certificate authority (CA) signed the certificate. This applies for Verisign, Thawte, and other commercial CAs.
  • A CA internal to your organization signed the certificate. Some companies maintain internal certificate authorities to manage trust and encryption within their domain.
  • .NET Agent supports self-signed certificates when these conditions exist:
    • The Common Name (CN) on the certificate matches the URL of the Controller that the agent is calling.
    • The public key for the self-signed certificate is installed on the Windows Trusted Root Certification Authorities store where the agent is installed.