The connection between the agent and Controller is a one-way connection initiated by the agent. Therefore, you only need to configure connection settings in the agent.

To connect an agent to the Controller, you must provide this information:

• Controller host: The hostname of the Controller to connect to. Agents may connect directly to the Controller or through a proxy.
• Controller port: The port on which the Controller listens for agent traffic. Agents use port 443, which is the same port as the browser connection to the Controller UI.
• Account name: The name of the account listed in the Controller. A single tenant Controller has two accounts, a default account name, customer1, and an internal system account. For most connections, use the default account name.
• Global Account name: The Global Account name is used for certain connections, such as to the Events Service or from the Analytics Agent.
• Account access key: A unique key associated with the Controller account. See Find Your Account and Access Key.
• SSL enabled: If the agent should connect using SSL.

If you downloaded the agent through the Getting Started Wizard in the Controller, the Controller host, port, and account settings are already configured.

To connect the agents in your environment to a SaaS Controller or an on-premises Controller through a proxy, configure the agent properties to use the host and port settings of the Controller. For an example, see Java Agent Configuration Properties for proxy settings descriptions.

To connect to SaaS Controllers from agents in environments that limit outbound connections, set firewall rules that permit access to Splunk AppDynamics components. For a list of IP addresses, see Splunk AppDynamics SaaS Domains and IP Ranges.

Find Your Account Name and Access Key

To configure the agent manually rather than through the Agent Download Wizard, set the Controller host and port, account name, and account access key settings manually. If you have an admin account, you can find your account name and access key in the Splunk AppDynamics Controller UI. If you are not an admin, ask your administrator for your access key.

To view your account name and default access key:

1. Log in to the Controller UI as a user with view license permissions.
2. Click your profile icon and select License.
3. Click on the Account tab. The account name appears next to the Name label. The account name is customer1 in a single tenant, on-premises Controller; the account name varies on SaaS Controllers.
4. Click Show next to the Access Key label to reveal the account's default access key for this instance. Use this value as the account access key in agent settings.

If you create license rules in addition to the default rule, the access key for each rule appears in the Rules tab.