View JVM Crash Information

When a JVM crash occurs, a corresponding event type is generated in the Controller UI.

To analyze and troubleshoot the crash:

  1. In the Events panel, double-click the JVM Crash of interest.
  2. Examine any logs associated with the JVM Crash event. (The local log folder is determined by the type of JVM and how it is configured. For more information, refer to the documentation for the specific JVM.)

The JVM Crash panel also displays information about actions executed as a result of the crash. These are actions that you specify when creating a policy that is triggered by a JVM crash event. See Policies.

The JVM Crash event details include this information:

  • Timestamp
  • Crash reason
  • Hostname IP address
  • Process ID
  • Application name
  • Node name
  • Tier name

In the JVM Crash Details tab, the Crash Reason details field (if available) indicates the root cause of the crash. For example, the field could contain java.lang.OutOfMemoryError or Segmentation Fault.

To facilitate the discovery and display of the reason for the JVM crash, JVM Crash Guard supports:

  • Hotspot JVM error log analysis
  • IBM JVM system dump log analysis
  • Jrockit JVM error log analysis