Troubleshoot DDSS when restoring data using Windows

This section lists possible errors when restoring data using a Windows machine.

I received an error when using Windows to restore data.

I attempted to restore data using a Windows machine, but the following error occurred:

Reason='ERROR_ACCESS_DENIED'. Will try to copy contents

Diagnosis

This error occurs only on Windows builds and is benign. Splunk Cloud Platform bypasses this error by copying the content. You can safely ignore the error and continue with the restore process.

Solution

This error is benign. You can ignore it and continue with the restore process. See Restore indexed data from a self storage location.