Send threats from Splunk UBA to ServiceNow
Create incidents in ServiceNow from threats in Splunk UBA.
CAUTION: You must have a ServiceNow account that Splunk UBA can log into and create incidents.
Steps
Complete the following steps to set up the sending of threats from UBA to ServiceNow:
- Select Manage > Output Connectors.
- Click New Output Connector
- Select ServiceNow and click Next.
- Enter a Name to identify the integration inside Splunk UBA. For example, SOC ticketing system.
- Enter a Server Name that matches the host name or IP address of the ServiceNow server.
- Enter a username for a ServiceNow account that Splunk UBA can use to log in and create incidents.
- Enter the password for the ServiceNow account.
- (Optional) Type a Reported By default user. Leave blank to use Splunk UBA.
- (Optional) Type a Category for all incidents created by Splunk UBA. Leave blank to use Threat, or set no category.
- (Optional) Type a Prefix for the ServiceNow incident number. By default the threats have a prefix of "UBA". For example, the ServiceNow incident number for a threat with an ID of 82 will be UBA82.
- (Optional) Select the Auto Process check box to send all identified threats to ServiceNow. If you leave the check box deselected, you can use the Actions menu on a threat to send it to ServiceNow.
- Click OK to save the output connector.