SaaS Controller Resolved Issues

Key

Product

Summary

Severity Level

Affected Version(s)

Release Version

Release Date

ALTCSAAS-4595AlertingEmail alerts are sent intermittently.Medium25.1.025.1.5June 27, 2025
CDM-10377End User MonitoringWhen you search for crashes in User Experience > Mobile Apps > <application> > Crashes > Crash Dashboard, the Controller UI does not display the correct results. Instead, it displays all the rows.High25.1.025.1.5June 27, 2025
CLUSTERMON-5824Cluster Monitoring

The App Server Agents and Cluster Agent correlation does not work as expected.

This issue will be resolved with the Cluster Agent 25.6.0 release. However, you must upgrade the Controller to 25.1.5 before upgrading the Cluster Agent to 25.6.0.

Medium-25.1.5June 27, 2025
CONTRLRDEV-5737ControllerCannot expand and resize the panels in the Metric Browser.Medium24.10.025.1.5June 27, 2025
TMNT-9175Custom DashboardCustom dashboard takes a long time to load.Medium25.1.025.1.5June 27, 2025
EUMPLAT-7185ThousandEyes IntegrationThe Sync with ThousandEyes button is deactivated on the User Experience page. This issue occurs because of an issue with the license consumption model, which leads to the exhaustion of the license units.Medium-25.1.1June 23, 2025
ALTCSAAS-4602AlertingThe Cancel button does not appear on the Health Rule Violations tab or the Violations & Anomalies tab when you click the Health icon of an application.Medium-25.1.4May 7, 2025
ALTCSAAS-4437AlertingThe Health Rule wizard is unresponsive when a large number of servers causes data loading issue.--25.1.3March 27, 2025
ANLYTCS_ES-17302Custom DashboardShared dashboards with ADQL queries gives an error.Medium25.1.025.1.3March 27, 2025
BRUM-8261Browser Real User MonitoringThe Resource Details page in the browser snapshot does not display the resource names.Medium
  • 24.7.0
  • 24.10.0
25.1.3March 27, 2025
DBMON-10992Database MonitoringUnable to fetch Metric Browser data using REST APIs.Medium25.1.025.1.3March 27, 2025
DBMON-10989Database MonitoringSorting the table on the Home > Agent Management > Manage Agents > Database Agents page gives a 500 Server Error.Medium25.1.025.1.3March 27, 2025
ALTCSAAS-3861AlertingIn Create Email Action, the To field does not support email address with special characters, such as underscore (_), hyphen (-), in the domain names.Medium

24.7.0

24.10.0

25.1.0February 4, 2025
ALTCSAAS-3873AlertingWhen anomaly detection is not enabled, updating a policy using the PUT operation displays an error if the payload contains anomaly events that are empty or have null values.Medium

24.7.0

24.7.1

25.1.0February 4, 2025
ALTCSAAS-4043AlertingCannot add more than one tag to a health rule for monitoring the server health.Medium24.1225.1.0February 4, 2025
ALTCSAAS-4070AlertingIn the Action Suppression tab, the Start Time and End Time do not display the time according to Display Time Zone, which is configured in My Settings > My Preferences .Low-25.1.0February 4, 2025
ALTCSAAS-4071AlertingThe Health Rule wizard is unresponsive when large number of servers cause data loading issue.Medium24.7.025.1.0February 4, 2025
BRUM-8232Browser Real User MonitoringThe resource names are not displayed on the browser snapshots.Medium
  • 24.10.0
  • 24.7.0
25.1.2February 27, 2025
CLUSTERMON-5214ControllerController displays a blank screen when the S3 storage is unavailable because of the Kubernetes logs.Medium23.12.025.1.0February 4, 2025
CONTRLRDEV-3603ControllerThe audit log does not record the transaction detection configuration changes.Medium24.6.025.1.0February 4, 2025
CONTRLRDEV-3333ControllerIn Metric Browser, metrics do not display maximum and minimum values when you select a duration longer than six hours.Low24.7.025.1.0February 4, 2025
CONTRLRDEV-3620ControllerMachine Agent fails to export log files.Medium24.6.025.1.0February 4, 2025
CONTRLRDEV-3770ControllerSegments with empty URLs are displayed on the business transaction snapshots page.Medium24.3.125.1.0February 4, 2025
CONTRLRDEV-3829ControllerThe Controller is unable to add new databases using the existing database role.Low24.2.325.1.0February 4, 2025
CONTRLRDEV-3908ControllerController ignores the error exception and displays those errors on the application dashboard.Medium24.2.725.1.0February 4, 2025
CONTRLRDEV-3952ControllerCannot sort the servers using the Hierarchy field on the Servers page.Medium24.6.025.1.0February 4, 2025
CONTRLRDEV-4199ControllerThe Application Dashboard displays an incorrect Node Health value.Medium24.6.025.1.0February 4, 2025
CONTRLRDEV-4241ControllerThe search function on the Agent Management page does not work.Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4250ControllerIn Configuration > Transaction Detection, the link in the tooltip opens a blank page.Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4254ControllerThe .NET Agent installation using the Smart Agent fails.Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4258ControllerUnable to retrieve the license usage details.Medium24.7.325.1.0February 4, 2025
CONTRLRDEV-4259ControllerThe Smart Agent does not correlate with Machine Agent when the .NET Compatibility Mode is enabled.Medium24.10.025.1.0February 4, 2025
CONTRLRDEV-4276ControllerWhen Browser Real User Monitoring is disabled for an application, the Controller does not show that application in the UI. Medium24.7.225.1.0February 4, 2025
CONTRLRDEV-4284ControllerThe Application and Tier drop-downs do not include the alphabetically sorted list on Move Node in the Node dashboard. Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4287ControllerController fails to export the business transactions under the Overflow tab.Low24.7.325.1.0February 4, 2025
CONTRLRDEV-4293ControllerMachine agent registration using fully qualified domain names fails.Low-25.1.0February 4, 2025
CONTRLRDEV-4298ControllerThe selected time range changes when you duplicate or refresh the Controller UI instances.Low

24.7.0

24.12.0

24.10.0

25.1.0February 4, 2025
CONTRLRDEV-4312ControllerThe Controller logs are saturated with a high volume of the SimMachineManagerBean log entries.High

24.7.0

24.12.0

24.10.0

25.1.0February 4, 2025
CONTRLRDEV-4317Controller

The Controller does not apply the licensing rule when the node reports to the application name with an extra whitespace.

This happens because of the inconsistent handling of whitespaces in the application registration and the license rule.

Low24.10.025.1.0February 4, 2025
CONTRLRDEV-4328ControllerThe orphan machine nodes do not get purged.Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4350ControllerYou cannot disable Machine Agent if it is not associated with any application.Medium24.6.025.1.0February 4, 2025
CONTRLRDEV-4356ControllerYou cannot selectively disable specific Machine Agents if an application uses multiple agents.Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4361ControllerApplication monitoring fails after configuring Backend Discovery Rule to detect only the first few segments of the application URL. This happens because the app agents process the complete URL instead of the specified URL segments.High24.7.225.1.0February 4, 2025
CONTRLRDEV-4384ControllerCannot view widgets in War Room, and starting a War Room display errors.Low-25.1.0February 4, 2025
CONTRLRDEV-4388ControllerThe Controller level configuration takes precedence over the account level configuration for remote service backend deletion.Medium

24.10.0

24.7.2

25.1.0February 4, 2025
CONTRLRDEV-4395ControllerThe Smart Agent Windows upgrade fails after upgrading the Controller.Medium

24.7.0

24.10.0

25.1.0February 4, 2025
CONTRLRDEV-4401ControllerWhen you use CSV file to install an agent using Smart Agent, extra suffix gets added to the entity names instead of using the names mentioned in the file. High24.7.325.1.0February 4, 2025

CONTRLRDEV-4459

CONTRLRDEV-4399

ControllerThe historical nodes are not displayed in Metric Browser.Low-25.1.0February 4, 2025
CONTRLRDEV-4501ControllerIncorrect task error status is displayed in the Controller after upgrading or downgrading the Smart Agent in Windows.Medium24.6.425.1.0February 4, 2025
CONTRLRDEV-4502ControllerThe Splunk forwarder does not work because of high volume of logs.High

24.10.0

24.7.3

25.1.0February 4, 2025
CONTRLRDEV-4503ControllerController stops working because of AWS JNI library.High24.10.025.1.0February 4, 2025
CONTRLRDEV-4516ControllerThe Controller intermittently skips sending the scheduled reports.Medium24.5.025.1.0February 4, 2025
CONTRLRDEV-4738ControllerThe Import Detection Rules and the Export Detection Rules report options do not work.-24.10.025.1.0February 4, 2025
CONTRLRDEV-4881ControllerBrowser Real User Monitoring applications associated to the Application Performance Monitoring applications are not displayed on the Controller UI.Low25.1.025.1.2February 25, 2025
DBMON-10712Database MonitoringThe metric browser does not display the server statistics.Medium24.8.025.1.0February 4, 2025
LIC-5380LicensingUpdating the End User Monitoring allocation rule with negative allocation units results in incorrect error codes.Medium24.10.025.1.0February 4, 2025

LIC-5472

LIC-5505

LicensingABL does not handle concurrent lease requests, which leads to saturation of the thread pool. This causes a thread deadlock, resulting in downtime of the UI and loss of metrics.Medium

24.5.0

24.6.0

24.7.0

24.10.0

25.1.0February 4, 2025
LIC-5490LicensingAfter the Controller upgrade, the license information is unavailable.Medium24.7.025.1.0February 4, 2025
LIC-5645LicensingThe Controller UI experiences a temporary visual glitch.Medium
  • 25.1.0
  • 24.10.0
  • 24.7.0
25.1.2February 25, 2025
LIC-5691LicensingThe License Summary page displays zero license units consumption.Medium
  • 25.1.0
  • 24.10.0
25.1.2February 25, 2025
PI-2941Anomaly DetectionWhen you click the View Dashboard During Anomaly option for a business transaction anomaly, you get 500 Internal Server Error. Also, the Event tab in the controller does not display all data related to anomalies.Medium24.7.025.1.0February 4, 2025
PRAGUE_UI-1055ControllerThe Controller cannot load the License Rules page. Medium-25.1.0February 4, 2025
PRAGUE_UI-1086ControllerUsers get navigated to the old License Summary page (Agent-based Licensing) instead of the new one.Medium24.10.025.1.1February 18, 2025
STUDIO-5174Dash StudioThe shared dashboard does not display any data.Medium23.11.525.1.0February 4, 2025
STUDIO-5264Custom DashboardThe Severity header name is not displayed on the Event List widget.Low24.2.225.1.0February 4, 2025

STUDIO-5266

STUDIO-5333

TMNT-8442

Custom DashboardCustom dashboard takes a long time to load when health rules are configured.Medium24.5.025.1.0February 4, 2025
STUDIO-5323Custom DashboardAnalytics widget does not refresh when you change the time range. This issue occurs if the legend is enabled.Medium24.7.025.1.0February 4, 2025
STUDIO-5336Dash StudioAnalytics search queries display an error or no result.High-25.1.0February 4, 2025

STUDIO-5337

TMNT-8513

TMNT-8723

Dashboards & ReportsThe Dashboards & Reports > Reports page fails to load.Medium

24.5.0

24.7.3

25.1.0February 4, 2025
STUDIO-5343Dash StudioCannot export data from the Datagrid widget.Medium24.10.025.1.2February 27, 2025
STUDIO-5350Custom DashboardThe Available Servers section does not display any data on the Time Series Graph widget.Medium
  • 24.10.2
  • 24.7.5
25.1.2February 27, 2025
SYNTH-10944Synthetic MonitoringCannot access some API monitoring job sessions even though the jobs are running.Medium24.7.025.1.0February 4, 2025
TMNT-7436ControllerThe time range of the application dashboard URL changes to a random custom range when you open a notification or a tab.Low-25.1.0February 4, 2025
TMNT-8165Dashboards & ReportsDashboard does not display any data for the sum of the custom metric expressions if one item in the formula is null.Medium-25.1.0February 4, 2025
TMNT-8250Custom DashboardController does not render some UI elements properly.Medium24.7.025.1.0February 4, 2025
TMNT-8395Database MonitoringAll the intended permissions do not get added to a role.Medium

23.11.7

24.10.0

25.1.0February 4, 2025

TMNT-8497

TMNT-8589

Custom DashboardCustom dashboard reports do not display the complete data.Medium

24.7.0

24.10.0

25.1.0February 4, 2025
UISVCS-2827Dashboards & ReportsThe reports do not contain the complete dashboard data.Medium24.7.025.1.0February 4, 2025
CONTRLRDEV-4845ControllerController is experiencing outage, slowness and performance issues.Medium25.1.025.1.1February 13, 2025
SERVER-9698ControllerUnable to sort the columns on the Servers page.High24.6.025.1.1February 13, 2025
STUDIO-5348Custom DashboardShared dashboard displays an error if it contains Health Status widgets.Low24.10.025.1.1February 13, 2025