License Errors
License error notifications display in the Controller next to Settings . This table below lists possible error messages and their causes.
| Error Message | Cause |
|---|---|
| Invalid license key | Cannot find allocation by license key because of an invalid license key. May be caused by a license rule mismatch or typo in the configuration, or missing authorization headers when connecting to the Controller. Node (tier) names are only provided for app agents. |
| Cannot match filter conditions for allocation <allocation-name> (Id = <allocation-id>): hostId = <host-id>, appId = <app-id>, appName = <app-name> | Reported application or server does not match conditions defined in the allocation rule (application/server scope). |
| License limit exceeded for License Rule "<allocation-name>" (Id = <allocation-id>) of Account Id = <account-id>. AgentType: <agent-type>, Host: <host>, Considered packages: <considered-packages>, Application: <application-name>, Node Id: <node-id>. | License limit was exceeded on the allocation rule level. There are no available units across any of the packages provisioned for the allocation rule. |
| License limit exceeded for Account Id = <account-id>. License Rule: <allocation-name>, AgentType: <agent-type>, Host: <host>, Considered packages: <considered-packages>, Application: <application-name>, Node Id: <node-id>. | License limit check passed for the allocation rule level but was exceeded on the system (Controller) level. |
| System account license limit exceeded for <package-name>. Account Id: <account-id>, License Rule: <allocation-name>, AgentType: <agent-type>, Host: <host>, Considered packages: <considered-packages>, Application: <application-name>, Node Id: <node-id>. | License limit checks passed for the allocation rule and account level but was exceeded on system (Controller) level. |