See the below table to identify the roles that the Load Balancer Module assigns to entities:

The Load Balancer Module collects data from the Splunk Add-on for Citrix Netscaler and the Splunk Add-on for F5 Big-IP.

Install your ITSI supported technologies onto your deployment using the reference table below.

See About installing Splunk add-ons to learn how to install a Splunk add-on in the following deployment scenarios.

• single-instance Splunk Enterprise
• distributed Splunk Enterprise
• Splunk Cloud Platform
• Splunk Light

Once you have installed supported technologies, you can manually trigger discovery of entity data collected by the Splunk Add-on for Citrix Netscaler and the Splunk Add-on for F5 Big-IP by running a load balancer entity search. Splunk IT Service Intelligence's default search takes place every 4 hours.

1. Within ITSI, click Settings > Searches, reports, and alerts.
2. Change the App context to All.
3. Locate and open DA-ITSI-LB-LoadBalancer_Entity_Search.
4. Review the search results for entity information from the supported technologies that you installed on your Splunk platform deployment.

Alternatively, you can verify entity add-on data by typing the following search directly into the Splunk IT Service Intelligence Search bar:

| tstats latest(Inventory.role) as role FROM datamodel=LoadBalancer.Inventory by host | fields + host, role

Enable entity discovery for the module to automatically discover entities for which relevant data has been collected. See Enable the automatic entity discovery search.